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Westside Lexus

Houston, TX

4.8
7,185 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,185 reviews

May 30, 2021

I had a wonderful experience in leasing my Lexus NX300. From the beginning Jeff was awesome and on point. He kept me up to date with the process and about the inventory. More

by Uzair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis
Jun 01, 2021 -

Westside Lexus responded

Thanks for shopping with Jeff at Westside Lexus. We're thrilled to hear that you are on the road in your Lexus NX300 and we wish you safe travels!

May 29, 2021

I had a pleasant experience at Westside. My salesman was very professional and helpful. He was very patient and explained all the options on the car. I am looking forward to coming in for service. More

by DBARTHLOW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Westside Lexus responded

Thank you for taking time to post a great review! We are delighted to hear that you received professional service from our team and drove home with a new vehicle. We will see you next time at Westside Lexus!

May 29, 2021

Very good deal salesman good and friendly I’m happy for new car I’m get that a for second cars from North and west side thanks More

by LAMLE128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Do
Jun 01, 2021 -

Westside Lexus responded

Happy customers make us happy so we are thrilled to see this feedback. Thank you so much for shopping with us at Westside Lexus! We hope to see you again down the road.

May 29, 2021

I’ve been a customer for many years, and Steve always comes through with a vehicle that is best for me. This is the first time, I opted for other than a Lexus, and so far I’ve been pleasantly surprised. More

by Tammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Jun 01, 2021 -

Westside Lexus responded

Tammy, thank you for taking the time to leave us a review! We couldn't be happier to hear that Steve takes such good care of you here at Westside Lexus, and we will certainly let him know that you appreciate his help. We are grateful for your longtime business, and we look forward to your next visit!

May 29, 2021

Travis Buck, Tech, is one of the most knowledgeable and patient rep’s we have ever met. Answered all our questions and made us feel confident about driving. Knows everything about the Lexus NX300. More

by CAROLEBARELA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Buck
May 30, 2021 -

Westside Lexus responded

Thank you for the five-star review! We're glad to hear that Travis could be of service, and we appreciate you trusting the Westside Lexus team with the care and delivery of your Lexus NX 300. Safe travels and see you next time!

May 29, 2021

Great vehicles. Didn’t care for one of the salesman who discussed money with me. He wasn’t helpful and basically let me walk away and didn’t make a deal for a $25 difference in sale price. Typical car sale More

by dinochiro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Jun 01, 2021 -

Westside Lexus responded

It's hard to see this feedback as we try to deliver a seamless experience for guests. I sincerely apologize for leaving the wrong impression and I am here to take your call if you'd like to speak further. Thank you for your business. James Breaux - General Sales Manager - 1 (281) 558-3030

May 29, 2021

My experience at Westside Lexus was excellent. My salesman was very helpful and informative, without being pushy at all ! Everyone was friendly and polite while I was purchasing a car. More

by Barbaraaldridge814
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jessee
Jun 01, 2021 -

Westside Lexus responded

Barbara - thank you for shopping at Westside Lexus. It is our goal to deliver a seamless and enjoyable experience and I am glad that came through to you!

May 28, 2021

Very good dealer. Sale person Hai Do was very caring and taking good care of customer to get a desired car that I needed. A relaxing place with many collections of new car available. More

by Chuong Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
May 28, 2021 -

Westside Lexus responded

Chuong, thank you for leaving us your kind feedback and five stars! We're delighted to hear that you were pleased with our selection, and we're glad Hai went out of his way to help you find the right car for your needs. Safe travels, and we hope to see you again soon! - the Westside Lexus team

May 28, 2021

My experience was amazing from start to end , Catalina was very helpful and she was very nice , I will be sending all my family and friends to her , she make me fell like I was at home :) More

by escovareva12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Westside Lexus responded

This glowing feedback about Catalina makes our day and we will be sure to pass along your appreciation to her! Thank you for trusting Westside Lexus with your business, we hope to see you again down the road. Enjoy the ride in your new car!

May 28, 2021

Great experience, clear, accurate and honest communication from beginning to the end! Doug is very knowledgeable and very professional, I will be a repeat customer! More

by kev1802011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Westside Lexus responded

Thank you for the stellar review and positive comments about Doug! We agree and feel lucky to have him on the Westside Lexus team. We're grateful for your business and look forward to working with you again down the road!

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