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Westside Lexus

Houston, TX

4.8
7,093 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,097 reviews

April 28, 2021

Good customer relations, warm reception, well cultured people, good listeners, clean very neat environments, practicing social distances , great technology systems.. I will recommend to friends. More

by bolatitodada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Apr 28, 2021 -

Westside Lexus responded

Thank you for your kind words! We're so glad to hear that your visit to Westside Lexus was everything you'd hoped for and we'll be sure to pass your compliments along to the team. We are grateful for your business and hope to see you again soon!

April 27, 2021

Chong Lee was incredible. The best service we have ever had shopping for a vehicle. All of Lexus warranties are amazing. Best experience ever car shopping. More

by svictoriaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Westside Lexus responded

This glowing review makes our day! Thank you for supporting Westside Lexus and highlighting Chong's great work. We wish you many safe and happy miles ahead!

April 27, 2021

Sam Chau provided me with detailed information about the car, price and features over the phone. Sam went extra miles to ensure I was comfortable with my decision. The communication was always clear and More

by Tai Nguyen
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Westside Lexus responded

Tai - Thank you for the great review! We strive to make the purchasing process go smoothly, and it is wonderful to hear that this was reflected in your time working with Sam. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Westside Lexus down the road!

April 27, 2021

Everyone was very nice & courteous & so very clean...The sales rep & finance team were very professional & knowledgeable... I would invite my friends to visit the dealership. Love my vehicle.... More

by sylviadgarza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Westside Lexus responded

Sylvia - It makes us smile to hear that you love your new car. Thank you for trusting Westside Lexus with this purchase! We really appreciate this positive feedback and are grateful for your support.

April 27, 2021

Excellent service. Sales lady very professional and attentive I will recommend west side Lexus. I will come back again to purchase another car in the future! More

by gustavopena30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Westside Lexus responded

Thank you so much for recommending Westside Lexus! We love to hear that you had a professional car-buying experience and are so glad that you're a satisfied customer. Hope to see you next time!

April 27, 2021

AMAZING! Jeffrey was kind, thoughtful and very attentive to my questions and concerns. I most appreciated the time Alex took with me to show me what all my new Lexus could do! He was patient and very info More

by TIFSIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruata
Apr 27, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that Jeffrey and Alex went the extra mile to assist with your purchase. Congratulations on your new vehicle, and enjoy it! We hope to see you again at Westside Lexus!

April 26, 2021

We are very pleased with our purchase, and the service was excellent! We will definitely recommend Westside Lexus to our friends, and family! Thanks, Danny & Kim Ross More

by kimr2565
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Westside Lexus responded

Danny and Kim - We are thrilled that our team earned your business and excellent recommendation. Thank you for choosing Westside Lexus and safe travels in your new car!

April 26, 2021

Everyone was very helpful with my car buying experience. My salesperson listened to my needs, and made sure I got what I wanted. Would definitely buy from here again More

by sholinda_18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parish
Apr 26, 2021 -

Westside Lexus responded

This review makes our day! Thank you for choosing Westside Lexus and taking the time to recommend our work so highly. We hope you are loving your new car!

April 26, 2021

The service that Frank provided to us at Westside Lexus was second to none! The car buying process is never an easy one, and I didn’t expect our first visit to this dealership to result in a purchase, but More

by Kyle P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shafer, Frank Mata
Apr 26, 2021 -

Westside Lexus responded

Thank you for the great review, Kyle! We are proud to have earned your business and happy to hear that Frank delivered such a successful and enjoyable purchase experience. Drive safely in your new vehicle, and congratulations! We hope to see you back at Westside Lexus for your first oil change!

April 25, 2021

West side Lexus & Kim Jessee did a great job providing a great vehicle at a reasonable price. The dealership & vehicle were clean. Avoid the hassle of dealing with lesser automotive companies. More

by Buyer sg 77094
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
Apr 26, 2021 -

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Kim and the team delivered such a seamless purchase experience. Safe travels in your new vehicle, and we hope to see you again at Westside Lexus!

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