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Westside Lexus
Houston, TX
7,202 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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Closed Today
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,202 reviews
February 01, 2021
Chong was a huge help. She made the buying process easy and fast. I had an issue with a strong scent on the seatbelt and Ty made it right for me. F&I dept. Mike S - he was tough to work with. Not very frie and fast. I had an issue with a strong scent on the seatbelt and Ty made it right for me. F&I dept. Mike S - he was tough to work with. Not very friendly. More
by KAYDLEE
Verified Customer
February 01, 2021
This is the 4th vehicle that we have acquired from Westside Lexus and Mary Margaret McGowen. Fast, friendly service from their team for the past twenty years. Service department is very good. Westside Lexus and Mary Margaret McGowen. Fast, friendly service from their team for the past twenty years. Service department is very good. More
by bonno
February 01, 2021
Jeff provided us excellent service from initial inquiry. He was friendly, knowledgeable and helpful! He assisted us to be sure we received the exact car we wanted. Jeff’s level of service surpassed any I He was friendly, knowledgeable and helpful! He assisted us to be sure we received the exact car we wanted. Jeff’s level of service surpassed any I have experienced previously in car buying process. More
by lkn_run
January 31, 2021
Great experience. I’m not quite sure why I am required to write an essay about my experience with the dealership. I stand by my comment that it was a great experience. I rate the survey company a solid 2. It write an essay about my experience with the dealership. I stand by my comment that it was a great experience. I rate the survey company a solid 2. It would certainly be better to identify the people at the dealership in the survey than to make me go through 200 1cm x 1cm mug shots to recall the people with whom I worked. More
by jbhauser
January 31, 2021
Excellent customer service! Have had our vehicles serviced there for years. This is the first auto purchased and am very satisfied with services from every department. serviced there for years. This is the first auto purchased and am very satisfied with services from every department. More
by Kim
Employees Worked With
Kim Jessee
January 31, 2021
Great experience! The process was very smooth and Joey/Nam were great to work with! We got amazing service and even got to tour the service center. Overall, really efficient dealership that gets it d Joey/Nam were great to work with! We got amazing service and even got to tour the service center. Overall, really efficient dealership that gets it done More
by Villalobos
January 31, 2021
Danny is a wonderful asset for you guys. attractive dealership just wish you guys were located more convenient for me which is midtown or had pick up service e\ dealership just wish you guys were located more convenient for me which is midtown or had pick up service e\ More
by maltman
Employees Worked With
January 31, 2021
Jim was wonderful to work with. Excellent experience!I Jim was wonderful to work with. Excellent experience! I told Nam Pham that if Auto Finance was an Olympic sport, he would get a gold medal!!! He had Jim was wonderful to work with. Excellent experience! I told Nam Pham that if Auto Finance was an Olympic sport, he would get a gold medal!!! He had me in and out of there in 7 minutes (we timed it) awesome!! More
by debbiewestbeld
January 31, 2021
Great dealership !!! Great sellsman. My mother in law and me both purchased a vehicle the same day. Hassle free experience. I will be back in the future. me both purchased a vehicle the same day. Hassle free experience. I will be back in the future. More
by vince.moreno
January 29, 2021
Excellent overall experience. John was a pleasure to work with and made the whole process very easy. Extremely satisfied with Westside Lexus and would definitely recommend for anyone looking for a New or use with and made the whole process very easy. Extremely satisfied with Westside Lexus and would definitely recommend for anyone looking for a New or used car. This is our second Lexus so we have been coming to Westside already for many years of service. More
by dnabjohnstone
