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Westside Lexus
Houston, TX
7,033 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,033 reviews
December 15, 2020
Our salesman, Desmond, did a great job! He was extremely helpful and patient with showing us and demonstrating how everything works. He’s a keeper! helpful and patient with showing us and demonstrating how everything works. He’s a keeper! More
by NCAMPBELL756
Verified CustomerEmployees Worked With
Desmond Johnson
December 15, 2020
Great experience. All the way around. I forgot my finance guy but he is very good too. This is my second Lexus from Westside we returned because of similar experience guy but he is very good too. This is my second Lexus from Westside we returned because of similar experience More
by gwyee
Employees Worked With
Hai Do
December 15, 2020
Why the DJ who handled the Finance is not on the drop down list? Don’t like his service since he make excuses not to provide copy of my cancellation of extended repair or tire, etc insurance. Since I am down list? Don’t like his service since he make excuses not to provide copy of my cancellation of extended repair or tire, etc insurance. Since I am there, it takes no time to give me a copy of cancellation. More
by JACKIE.WANG99
Employees Worked With
JT in Finance, Desmond Johnson
December 15, 2020
Another excellent job by the Westside team! This is our 4th Lexus and we love the product and the service that we get, from sales to service. 4th Lexus and we love the product and the service that we get, from sales to service. More
by wdlogan2
December 15, 2020
Everything was excellent. Mike Nelson goes above and beyond to assist his clients. World class service, that’s why o keep coming back to Westside Lexus! beyond to assist his clients. World class service, that’s why o keep coming back to Westside Lexus! More
by montalvo.law
December 15, 2020
Lurie has been very helpful and professional to help with my lease. This is the second lease he helped me with. Very happy with his recommendation. Lurie is hard working and I will give him a five star! my lease. This is the second lease he helped me with. Very happy with his recommendation. Lurie is hard working and I will give him a five star! More
by YAYAROSE
Employees Worked With
December 14, 2020
Great working with Desmond, professional, courteous and very responsive! Excellent Customer Service Skills! The Dealership had an abundance of 2021 inventory to make your selection. very responsive! Excellent Customer Service Skills! The Dealership had an abundance of 2021 inventory to make your selection. More
by DAGUT
Employees Worked With
Desmond Johnson, Nam Pham
December 14, 2020
Steve is a great person to work with. Responsive and easy. I’m continually impressed by his level of service. I’ll miss him when he retires easy. I’m continually impressed by his level of service. I’ll miss him when he retires More
by JKK9695
Employees Worked With
December 13, 2020
Wonderful Experience, everything went very smoothly, so excited to be a new Lexus customer/owner. Will not hesitate to return when it’s time for a new Lexus. excited to be a new Lexus customer/owner. Will not hesitate to return when it’s time for a new Lexus. More
by tina_spears
December 13, 2020
Great Experience every step of the process. Jeff Great Experience every step of the process. Jeff Margolis did a fantastic job on the sales side and Nam did a great job in the finance department. Great Experience every step of the process. Jeff Margolis did a fantastic job on the sales side and Nam did a great job in the finance department. More
by BRIAN
Employees Worked With
Jeff Margolis, Nam Pham
