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Westside Lexus

Houston, TX

4.8
7,455 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,455 reviews

April 25, 2021

Would expect nothing less from a luxury car dealership. Clean, open, spacious, and welcoming. All employees are dressed professionally and there is a noticeable difference in the overall ambience compare More

by RICHFARM95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Breaux
Apr 26, 2021 -

Westside Lexus responded

Thank you for your positive feedback! We love to hear that you are satisfied with our service and facilities. We hope that you're enjoying your car and we can't wait to work together again at Westside Lexus. Have a fantastic week!

April 24, 2021

It was straightforward and easy to buy a car from Westside Lexus. It was a good experience. Jeff was very helpful and attentive. Thank you. More

by p_mai@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Apr 26, 2021 -

Westside Lexus responded

At Westside Lexus we strive to make the car-buying process simple and it's wonderful to see this feedback. Thank you so much for giving a shout-out to Jeff! We hope that your new vehicle is treating you well.

April 23, 2021

Location is easy to get into and out of. There was a great selection of vehicles and the sales and service areas are well laid out and very clean. More

by pmidh
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gifford
Apr 23, 2021 -

Westside Lexus responded

Thank you for the great review! It is wonderful to hear that you had such a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

April 23, 2021

Easy and comfortable purchase- no pressure. Edwar was great! He was knowledgeable and was helpful. You have a great inventory. This helps tremendously. I am looking forward to my road trip in May More

by hashe
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Westside Lexus responded

At Westside Lexus we strive to make the car-buying process simple and it's wonderful to hear that Edgar made this true for you. Thank you so much! We wish you safe travels in your new vehicle and hope that you enjoy your road trip.

April 23, 2021

I was pleased with your service, and helping us with our family crossover SUV. Thanks again & enjoying it... Hope to come back in the future for another vehicle.. More

by t.chewy@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Westside Lexus responded

Thank you for the review! We are grateful that we got the opportunity to assist you here at Westside Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your SUV!

April 23, 2021

Very professional services, very please with the sale man will be come back for future bussiness with Westside Lexus, for future new car , thank you More

by Alan le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Westside Lexus responded

Alan - It was our pleasure to assist you! Thank you so much for stopping by to post a great review about Westside Lexus and your purchasing experience. We wish you many safe miles in your new vehicle.

April 22, 2021

Kim was fantastic and made buying my first Lexus a smoother process than I anticipated. I will definitely be coming back to this dealership in the future. More

by TYLER.BETTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
Apr 22, 2021 -

Westside Lexus responded

Tyler, thank you for taking the time to leave us a review! We couldn't be happier to hear that Kim took such good care of you here at Westside Lexus, and we will certainly let her know that you appreciate her help. We are proud that we earned your business, and we look forward to your next visit!

April 22, 2021

Mary Margaret and merrell were very paintent and helpful in the sale of vehicle. Very professional. Judy in finance was also very patient and helpful understanding the paperwork involved. More

by DAVEHAAS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Westside Lexus responded

Thank you for taking the time to review us, Dave! We appreciate your business and are happy to hear that Mary and Judy went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you back at Westside Lexus!

April 22, 2021

Everything went extremely well! Gonzo Jeminez did a great job and was very helpful and knowledgeable giving me all the information I needed to choose the best Lexus! More

by AnnBurdine
Recommend Dealer
Yes
Employees Worked With
Gonzo Jimenez
Apr 22, 2021 -

Westside Lexus responded

It makes our day to hear that Gonzo delivered such an exceptional car-buying experience, Ann! Thank you for trusting Westside Lexus with your business, and congratulations on your new vehicle!

April 22, 2021

Mark Solomon was very professional and knowledgeable. He made the entire experience exceptional from start to finish. I will recommend this dealership to my friends and family. More

by twhite20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Westside Lexus responded

Thank you for the review! It was our pleasure to assist you here at Westside Lexus, and we will certainly let Mark know that you appreciate his help. We hope to see you again sometime!

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