Westside Lexus

Outstanding painless process, much improved from several years ago. Jeffery Byers is an excellent salesman as always. Nam Pham and his up beat personality made the paperwork process flow smoothly in what co years ago. Jeffery Byers is an excellent salesman as always. Nam Pham and his up beat personality made the paperwork process flow smoothly in what could otherwise been a laborious chore! He is great. One more accolade and that is fir Dallas , the young lady that trained me on the details of operation on what was a new model for me is wonderful. She needs to be in Sales! Great knowledge of the complicated controls. All in all a great process and we are happy! More

Beautiful dealership, friendly people. Best car buying experience I have had. Jeffery made the whole transaction enjoyable. JT in finance was very helpful as well. Thank you experience I have had. Jeffery made the whole transaction enjoyable. JT in finance was very helpful as well. Thank you More

Excellent Customer service. Easy to work with I am a return customer and have been very pleased with all of my purchases from westside Lexus. return customer and have been very pleased with all of my purchases from westside Lexus. More

Manuel Gomez was nice to work with, very professional and responsive. Financing was quick and efficient. I came up there when the car was supposed to be ready, but ended up sitting around for a few hours wai responsive. Financing was quick and efficient. I came up there when the car was supposed to be ready, but ended up sitting around for a few hours waiting on it, so could do better at estimating times. Otherwise, great buying experience. More

I have been going to Westside Lexus for 11 years. They are always professional and nice to work with. They take very good care of my car. are always professional and nice to work with. They take very good care of my car. More

This is my fourth Lexus and Steve Machann has handled every transaction (12 years) Contacts me if there are incentives that will save me money when it is time to trade in.. Professional and remembers h every transaction (12 years) Contacts me if there are incentives that will save me money when it is time to trade in.. Professional and remembers his customers over the years. Always does what he says he is going to do. When I have had problems he is right there after the deal to help me. He does not disappear. This is my second NX300 and I love the car. Roomy in back, just the right size for parking and has plenty of zip. I had the RX350 which was larger and a sedan but love the NX the best. And you cannot beat their service department. More

I've owned different luxury cars and been to different luxury car dealerships in Houston area for services. Westside Lexus is by far the worst experience. Service advisor Escobar was apathetic, didn't exp luxury car dealerships in Houston area for services. Westside Lexus is by far the worst experience. Service advisor Escobar was apathetic, didn't explain what it was repaired but said car was okay after the repair. When it required a second attention, he took the key and drove back to the shop without saying anything. The experience could've been a lot better. Westside Lexus should learn from other dealership like Sewell in terms of what excellent customer service really means. More

Thanks I really love my Lexus ES 350 excellent car nice color inside and outside navigation everything inside are really cool love so much thanks color inside and outside navigation everything inside are really cool love so much thanks More

I just bought an NX300 which is my 4th purchase at Westside Lexus. I shop other dealerships but always end up buying at Westside. They listen to what I need and have great in-stock selection. Th Westside Lexus. I shop other dealerships but always end up buying at Westside. They listen to what I need and have great in-stock selection. They’re reasonable with prices and are willing to negotiate but are still friendly. David Wasaff is our new favorite sales rep - he made it a great experience. We will be working with him the next time we need a car. More

it was very easy and quick to purchase my new Lexus SUV. Alex was very helpful and did a great job. Great customer service at Westside Lexus. Alex was very helpful and did a great job. Great customer service at Westside Lexus. More