Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,137 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,137 reviews
December 17, 2020
Dominic Thornton was instrumental in my decision to buy a Lexus. He was more knowledgeable, respectful, and responsive compared to other salesmen at other makers. Lexus. He was more knowledgeable, respectful, and responsive compared to other salesmen at other makers. More
by MRSMADAM
Verified Customer
December 17, 2020
Excellent response throughout process - from initial contact to after sale. Joey Broussard (our salesperson) was knowledgeable, professional, and personable. His forthrightness was the clear deal sealer contact to after sale. Joey Broussard (our salesperson) was knowledgeable, professional, and personable. His forthrightness was the clear deal sealer for us... More
by steele10
December 17, 2020
Dealing with Tim Gallagher was an amazing experience. He is very helpful and professional this is my second Lexus that I lease with Tim and I will keep coming back just because of Tim is very helpful and professional this is my second Lexus that I lease with Tim and I will keep coming back just because of Tim More
by isabelakato
Employees Worked With
December 17, 2020
Westside Lexus practices customer satisfaction. Shannon George is an excellent salesman with whom to work! This is the third car I have purchased and have been satisfied each time. George is an excellent salesman with whom to work! This is the third car I have purchased and have been satisfied each time. More
by gwpiercy
Employees Worked With
December 17, 2020
I purchased a used car from out of state with Doug's help. He was fantastic to work with on the deal. He was quick, transparent, and offered up a deal I couldn't pass on. Next time I'm in town, I'll be help. He was fantastic to work with on the deal. He was quick, transparent, and offered up a deal I couldn't pass on. Next time I'm in town, I'll be sure to swing by and say hello! More
by timothy.j.fern
Employees Worked With
December 17, 2020
My husband and I had a wonderful experience at Westside Lexus. Our salesman Shekhar was pleasant to work with and was very friendly. We look forward to buying our next Lexus from Westside Lexus. Our salesman Shekhar was pleasant to work with and was very friendly. We look forward to buying our next Lexus from Westside More
by baw1161
December 17, 2020
We had a very good experience for the second time purchasing our vehicle at Westside Lexus. Our sales person, Manuel Gomez did a great job with the exception of sending the paperwork through to finan purchasing our vehicle at Westside Lexus. Our sales person, Manuel Gomez did a great job with the exception of sending the paperwork through to financing indicating we had selected the $2500 rebate rather than the 0% financing. This delayed us which was unfortunate as we needed to get home to a new rescue dog. More
by Cindyleegetz
December 16, 2020
Extremely friendly and helpful. Thank you to Danny for all of his time and help, and Mike in finance. They explained everything and were so helpful. all of his time and help, and Mike in finance. They explained everything and were so helpful. More
by jaime.keily87
December 16, 2020
Clean, professional. I never felt pressured. I actually had a very nice car buying experience. Desmond helped me, he was knowledgeable and helpful. I was offered to drive a car home to make sure the car wo had a very nice car buying experience. Desmond helped me, he was knowledgeable and helpful. I was offered to drive a car home to make sure the car would fit in my garage. Customer service is awesome! More
by DRPEARTREE
Employees Worked With
Mike Shafer, Desmond Johnson
December 16, 2020
I really enjoyed test driving the RX 350 and the ES 350 I always wanted to own a Lexus Always hesitated due to price hope to keep it for a long time and have good experience so I can buy another one. always wanted to own a Lexus Always hesitated due to price hope to keep it for a long time and have good experience so I can buy another one. More
by Malezama
