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Westside Lexus

Houston, TX

4.8
7,020 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,020 reviews

April 21, 2025

The dealership is immaculate. Everyone was very professional and friendly. Jeffery and his assistant were great as well. More

by nskyler
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Westside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Jeffery and his assistant provided a professional and friendly experience at Westside Lexus. We appreciate your support!

April 21, 2025

David at Westside is the best. Definitely will be recommending him to all my friends/family in the market to purchase a car. Met him as a walk-in customer, and I am usually not a f More

by HLS
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Westside Lexus responded

Thank you for sharing your experience with David at Westside Lexus! We're delighted to hear he made the car-buying process enjoyable and straightforward. We appreciate your recommendation and look forward to assisting any friends or family you send our way!

April 21, 2025

The dealership is ok. Your salesman Fernando was excellent. The horrible experience we had was with the finance employee by the name of a Judy Patureau. When we walked in More

by tsmiles1322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Westside Lexus responded

Thank you for sharing your experience. It's great to hear that Fernando provided excellent service, but I'm sorry to learn about the issues with our finance department. We strive for a welcoming and respectful environment, so it's concerning to read about this interaction. Your feedback is valuable and will be addressed internally; please feel free to reach out if you'd like further assistance or have more details you'd like us to know. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

April 20, 2025

Very professional and made feel like a VIP. Would definitely go for a next vehicle with them. More

by jinsoo_kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Westside Lexus responded

Thanks so much for the 5-star review of Westside Lexus!

April 19, 2025

Tim Easterling kept me well informed as to when my car(late) would be there. More

by cseligmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Westside Lexus responded

We're glad to hear that Tim could keep you up-to-date! Thank you for choosing Westside Lexus. Safe travels!

April 19, 2025

Jeff and Marlene were very responsive and helpful in finding inventory when I needed to make a purchase. More

by brittany.schumacker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene Chagas
Apr 21, 2025 -

Westside Lexus responded

We're delighted to hear that Jeff and Marlene were able to assist you with your purchase at Westside Lexus. Thank you for sharing your positive experience!

April 19, 2025

Best of class facility and sales service! I visited multiple dealerships in my search for a new car and Westside beats them all. More

by CN2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Westside Lexus stood out during your car search. We appreciate your support and look forward to serving you again in the future!

April 18, 2025

Mr. Byers was very attentive to our needs, professional and proactive. Communicating the status of our vehicle's delivery and other aspects of the transaction. We closed on our vehicle yesterday and it w More

by Sean Gore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Westside Lexus responded

Sean, we're delighted to hear that Mr. Byers and the Westside Lexus team provided such a smooth experience for you and your wife! Enjoy the new Lexus GX 550, and thank you for choosing us!

April 18, 2025

Alex Owens was professional, knowledgeable and a good communicator. The entire process was a good experience. This is my first Lexus. I'm confident I made the best choice. It was a pleasure to work w More

by skeller962
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Westside Lexus responded

We're delighted to hear that Alex made your first Lexus experience a positive one here at Westside Lexus. Thank you for choosing us and welcome to the family!

April 18, 2025

Brooke was very professional and accommodating and made doing business with Westside Lexus a straightforward procedure. More

by PSALMONSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Westside Lexus responded

We're delighted to hear that Brooke made your experience at Westside Lexus smooth and professional. Thank you for sharing this feedback!

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