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Westside Lexus

Houston, TX

4.8
7,497 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,497 reviews

November 13, 2025

Top Notch, transparent, informative and most importantly kinda and responsive throughout the process. Thank you. Give her a raise!! More

by xhenry03kellyx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Westside Lexus responded

We’re thrilled you had a transparent and informative experience at Westside Lexus. Your feedback means a lot to us—thank you!

November 13, 2025

Excelente and professional people. It was a pleasure buy my car with they. 100% recommend More

by albertoavila20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Westside Lexus responded

We are so happy that our Westside Lexus team earned your 5 stars!

November 13, 2025

This was the easiest car purchase I've ever made! Adam was great, and the service was wonderful! I love my new Lexus and will definitely recommend West Side Lexus to everyone. More

by kwaller4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Westside Lexus responded

Congratulations on your new Lexus! It’s wonderful to see that you had such a smooth and enjoyable purchasing experience with Adam and our team! Thank you so much for choosing Westside Lexus and for your kind words and recommendation! Enjoy the ride!

November 13, 2025

I was 100% satisfied with the sales process from ordering to delivery. Rafael Garcia was very clear and thorough in explaining everything. I sincerely told him that he was the best car salesperson that I h More

by melhui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Westside Lexus responded

Thank you so much for your kind words! We're happy Rafael made your experience smooth and enjoyable from start to finish. Enjoy your new Lexus GX! -The Westside Lexus Team

November 12, 2025

Westside Lexus gave me a great deal on a new lease. Great service, would definitely recommend. More

by wilson15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Westside Lexus responded

We're lucky to have you as a customer! Thank you for supporting Westside Lexus!

November 12, 2025

I had a great experience overall and would highly recommend to family and friends to come by and check you guys out for any needs. MJ was awesome and answered all my questions and was not very pushy More

by walterm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
MJ Blythe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gutierrez
Nov 12, 2025 -

Westside Lexus responded

It's wonderful to hear about your experience with both MJ and Alex! Thank you for choosing Westside Lexus and for sharing your feedback. We look forward to serving you and your loved ones again in the future!

November 12, 2025

I bought a brand new 2020 Lexus GS 350 sport from this dealership and after 5 years of dealing with them and the service department I can honestly say I would not buy a car from them again More

by wmwagner001
Recommend Dealer
No
Employees Worked With
josh Catheart
Nov 13, 2025 -

Westside Lexus responded

Mr. Wagner, we have seen both of the negative reviews you have posted under different names. Unfortunately, we are not able to go behind another shop to diagnose and fix what they may have done incorrectly following your accident. We also do not appreciate your use of profanity towards our associates and will not be able to assist you in the future. Jacob Hershman

November 12, 2025

Marlene and Jeff were very friendly and responsive which led to a positive buying experience! More

by shifalishetty08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene
Nov 13, 2025 -

Westside Lexus responded

We are glad to hear that Marlene and Jeff provided excellent support. Thank you for choosing Westside Lexus!

November 12, 2025

Rafael was a pleasure to work with. He was patient with all the questions we had and took the time to help us take our time to arrive at a decision. Thank you! More

by deepasubscribes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Westside Lexus responded

Thank you for sharing your wonderful feedback about Rafael! We’re so glad you had a great experience at Westside Lexus. Safe travels in your new car!

November 11, 2025

Professional, beautiful environment, friendly, very valuable dealership, I will strongly recommend to friends and family. More

by demikimnguyen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Westside Lexus responded

Thank you for recommending Westside Lexus! It means the world to us to hear that you were impressed with our professional team and top-notch environment. See you next time, Demi!

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