Back

Westside Lexus

Houston, TX

4.8
7,065 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,065 reviews

September 12, 2020

I had another great experience at Westside Lexus. My sales consultant Choung Lee was wonderful to work with during my second vehicle purchase from her. Ty Stanberry (Pre-Owned Sales Director) was More

by Vtec37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lorch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Buck
Sep 14, 2020 -

Westside Lexus responded

Thank you so much for taking the time to leave us this kind review! We are so glad every member of our team took such good care of you here at Westside Lexus, and it means a lot that we continued to earn your business through every part of this process. We hope that you continue to enjoy your newly purchased vehicle!

September 12, 2020

My husband and I purchased a new RX350 SUV from west side Lexus and the experience from the beginning to the end was fast and easy. Jeffrey Byers responded to my calls and was the most professional sales pe More

by Michellesims4080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Westside Lexus responded

Michelle - It's great to read that from start to finish you had a five-star car-buying experience working with Jeffrey. Thanks so much to you and your husband! We really appreciate your recommendation and wish you many safe miles in your Lexus RX 350 SUV.

September 11, 2020

Jeffrey and Charlie are the absolute BEST! Andrew Nagler is also wonderful! Great experience buying my lease end car. Thanks guys! I will be back soon. More

by Metromitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Nagler, Nam Pham
Sep 11, 2020 -

Westside Lexus responded

Thank you for the review! Jeffrey, Charlie, and Andrew are all excellent members of our team at Westside Lexus, and we will certainly let them know that you appreciate their help. We look forward to your next visit!

September 11, 2020

Mike Nelson was awesome from start to finish.He was very Mike Nelson was awesome from start to finish. He was very helpful and friendly. I would recommend him and the the dealership to any one looking for a More

by KLBUSCH2811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Westside Lexus responded

It is wonderful to hear that Mike earned your five-stars! Thank you for the review and congratulations on your new vehicle. We appreciate your business and hope to see you back at Westside Lexus for your first oil change!

September 11, 2020

Very professional and friendly.john loving was very nice helpful and knowledgeable gave us a lot of options and took time to show us many vehicles More

by hmotazedian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Westside Lexus responded

We're so glad to hear that John made your car-shopping experience so attentive and enjoyable! Thank you for coming by Westside Lexus!

September 11, 2020

Awesome salesman wasn’t pushy and Jim went the distance to make sure I was satisfied Jim was knowledgeable of the car and had a awesome personality More

by gibsonandrew45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Westside Lexus responded

Thank you for shouting out Jim! It's great to hear that he delivered such a pressure-free purchase experience. We appreciate your business and you taking the time to review us. Congratulations and enjoy the new car! - The Westside Lexus team

September 10, 2020

great great great great great great great great great great great great great great great great great great I only had one word and this was great service totally More

by dennis.schepps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Westside Lexus responded

Dennis, thank you for the five stars! We are grateful for your business here at Westside Lexus, and we are so glad we provided the great service we pride ourselves on here. We hope to see you again sometime!

September 09, 2020

Westside Lexus is easy to get to, has adequate parking, is clean and well laid out. The sales and financial people are experienced professionals who make the process smooth. More

by Pegsdeddens
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Westside Lexus responded

Thank you for the glowing review! It means so much to hear how confident you are in the Westside Lexus team. Safe travels and we hope to see you again down the road!

September 09, 2020

Bob Nieljelsky and Shekhar Shroff has made my buying experience ( 30 years) at Westside Lexus a wonderful experience. The service manager Michael Lorch is great. More

by jheggy
Recommend Dealer
Yes
Employees Worked With
Michael Lorch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Neiljelsky
Sep 10, 2020 -

Westside Lexus responded

Your loyalty to Westside Lexus means so much to us! Thank you for your business over the last 30 years and for taking the time to leave a review. We are wishing you many safe and happy miles and looking forward to seeing you again!

September 09, 2020

It’s so refreshing to work with a salesmen who sincerely wants to help you rather than just trying to sell you a car. John Parish thank you! Very happy with the entire process. Wouldn’t hesitate to recommen More

by michealholtaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parish, Nam Pham
Sep 09, 2020 -

Westside Lexus responded

Hi Michael - Congratulations on your new vehicle! We are thrilled to hear that you had such an excellent experience working with John. Safe travels and we hope to see you back at Westside Lexus for your first oil change!

...
412
...