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Westside Lexus
Houston, TX
7,054 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,054 reviews
July 07, 2020
The west side Lexus has been great. Over the last 8 years since we moved to Texas we have only purchased Lexus cars from this dealership. This is due to 2 reasons. Jeff Margolis the sales manatee is years since we moved to Texas we have only purchased Lexus cars from this dealership. This is due to 2 reasons. Jeff Margolis the sales manatee is great !! Second is the service department. They are also great. My wife loves Charles. Will buy many more from this dealership. As will my children. More
by DONALD_LANGER
Verified CustomerEmployees Worked With
Jeff Margolis
July 07, 2020
Everyone we encountered was polite. But it was July 3 and there were a lot of people apparently on vacation. Everyone we encountered was filling in for someone else, which caused things to be slow and in som there were a lot of people apparently on vacation. Everyone we encountered was filling in for someone else, which caused things to be slow and in some cases confused. More
by randcmarshall
Employees Worked With
Kim Jessee
July 07, 2020
Just bought a RX350. Great car, great deal and great services. Desmond Johnson is knowledgeable, courteous, helpful and very professional salesperson. Will do business again. services. Desmond Johnson is knowledgeable, courteous, helpful and very professional salesperson. Will do business again. More
by tuanvle1000
Employees Worked With
Kevin Jacobson, Louis Blackmon, Desmond Johnson
July 07, 2020
Great experience. We definitely recommend for anybody interested in purchasing a Lexus. They have many opportunities for various models of certified pre owned vehicles and good deals. interested in purchasing a Lexus. They have many opportunities for various models of certified pre owned vehicles and good deals. More
by Rafaela.penachioni
July 07, 2020
Best in America! Lexus' new home at Westside Lexus is an over-the-top fantastic facility, matched with courteous, caring personnel. Greatest job ever! We return to J Lexus' new home at Westside Lexus is an over-the-top fantastic facility, matched with courteous, caring personnel. Greatest job ever! We return to Jeffery Byers every single time. Simply the BEST! More
by Jeff
Employees Worked With
July 06, 2020
New car purchase This is the fourth Lexus our family has purchased from Westside Lexus throughout the years. As long as I continue to purchase Lexus cars, Westside wi This is the fourth Lexus our family has purchased from Westside Lexus throughout the years. As long as I continue to purchase Lexus cars, Westside will be the only dealership for me. Mary Margaret McGowan helped make the selection and acquisition a very pleasant experience. More
by LEONARDKARENLOYD
Employees Worked With
Other Employees :
Anil Sharma, Travis Buck
July 06, 2020
Great experience, information was presented clearly on both the vehicle and financing. The whole process from beginning to end was seamless. We are very happy with the lease. both the vehicle and financing. The whole process from beginning to end was seamless. We are very happy with the lease. More
by T.UZICK
July 06, 2020
My car shopping experience at Lexus Westside was enjoyable and so easy. My sales associate, Kim Jessee, was knowledgeable, friendly, and easy to work with on my purchase. enjoyable and so easy. My sales associate, Kim Jessee, was knowledgeable, friendly, and easy to work with on my purchase. More
by Mbrookov
Employees Worked With
Kim Jessee
July 05, 2020
Shekhar was very honest and helpful. He was very knowledgeable and helped to make it a great experience. Both he and Judy made the process very quick. knowledgeable and helped to make it a great experience. Both he and Judy made the process very quick. More
by jessicaleahs
July 05, 2020
A very good experience was had. The new facility is very inviting, too ! It was once again a pleasure doing. Business with Jeff Margolis.. Judy in Finance was very nice inviting, too ! It was once again a pleasure doing. Business with Jeff Margolis.. Judy in Finance was very nice More
by Sandy123
