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Westside Lexus
Houston, TX
7,061 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,061 reviews
June 25, 2020
I just bought my 3rd lexus and have had all my service/collision repairs done at Westside Lexus since 2001....never a complaint, super happy! service/collision repairs done at Westside Lexus since 2001....never a complaint, super happy! More
by PKGLITTLEWING
Verified Customer
June 25, 2020
Very easy process. I trust my salesman. And that is a Very easy process. I trust my salesman. And that is a very important part of buying from Lexus. Have been Lexus customers for many years and never ha Very easy process. I trust my salesman. And that is a very important part of buying from Lexus. Have been Lexus customers for many years and never had a problem. He found the car I wanted. More
by SBH
June 25, 2020
Awesome experience! Shekhar was knowledgeable and helpful. I am enjoying my new Lexus RX. Would definitely recommend this dealership to anyone in the market for a new vehicle. helpful. I am enjoying my new Lexus RX. Would definitely recommend this dealership to anyone in the market for a new vehicle. More
by mmg2210
Employees Worked With
June 25, 2020
Great experience working with Kim Jessie as usual. We are returning customers and our selection and purchased was completed in a short visit that included make ready and delivery—less than 3 hours of persona returning customers and our selection and purchased was completed in a short visit that included make ready and delivery—less than 3 hours of personalized service! More
by ka_cob
Employees Worked With
Kim Jessee, Travis Buck
June 25, 2020
The service was efficient and good. They showed me the car that I wanted to look and made the process really easy and quick. I would recommend anyone wanting to buy a used Lexus to buy the car at this dea car that I wanted to look and made the process really easy and quick. I would recommend anyone wanting to buy a used Lexus to buy the car at this dealership. More
by Rgogu4
Employees Worked With
Kim Jessee
June 25, 2020
I’ve bought 4 cars from Westside because prices are competitive, employees are knowledgable and friendly. Great service all the way around. New building is great. competitive, employees are knowledgable and friendly. Great service all the way around. New building is great. More
by BAKERROB
Employees Worked With
Frank Mata
June 25, 2020
I connected with Westside Lexus and Jim Fikaris in my search for a pre-owned Audi, which they had on the lot. As an out of town customer, candor and transparency were critical. I was able to deal with search for a pre-owned Audi, which they had on the lot. As an out of town customer, candor and transparency were critical. I was able to deal with Jim by phone and email before making the 2.5 hour drive to Houston and developed a high level of confidence and trust in my dealings with Jim. Jim offered a fair price, and the entire process was very efficient and pleasant, words I haven’t generally associated with my prior car buying experiences. My wife is a Lexus driver, and although I was in the market for an Audi, we’ll be back to see Jim when it’s time to buy a new Lexus, even though it’s a 2.5 hour drive. More
by geoffrey_kay
June 25, 2020
It's an impressive dealership that is organized and clean. Agents are polite and welcoming. They explain every thing about the car clearly. Car displays are nice. clean. Agents are polite and welcoming. They explain every thing about the car clearly. Car displays are nice. More
by ghazalif
June 25, 2020
Exceptional serviceHighly recommend Friendly associates Exceptional service Highly recommend Friendly associates All the people I encountered were very nice and receptive to all my questions and reques Exceptional service Highly recommend Friendly associates All the people I encountered were very nice and receptive to all my questions and request. 10 / 10 service More
by Dele
Employees Worked With
June 25, 2020
Westside Lexus - Houston TX - Awesome experience During these trying times, if you find yourself needing a new (or new to you!) vehicle — you must go and experience Westside Lexus. Be sure to ask fo During these trying times, if you find yourself needing a new (or new to you!) vehicle — you must go and experience Westside Lexus. Be sure to ask for Sinh Pham. Sinh made our entire experience quick, safe and incredibly easy. The dealership is gorgeous with such attention to details. Everyone practiced social distancing. Paperwork was handled as if it were already the 22nd century! My car was ready for my pickup, located in it’s own sterile bay, closed off to the rest of the people at the dealership. The entire process, directed by Sinh Pham, was expedited courteously and professionally. As my family passed by Lexus employees they all greeted us and thanked us for coming. I love my new vehicle! Thank you Sinh Pham, and thank you Westside Lexus! More
by dpleake
