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Westside Lexus

Houston, TX

4.9
6,411 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,411 reviews

February 08, 2017

Excellent service Christine Tennant was extremely helpful. Excellent customer service. Waiting room was comfortable and enjoyed the beverages. Will definitely be back More

by jgclexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tennant
February 08, 2017

Good service experience Loaner was ready when I arrived. Car was inspected and ready when promised. Work was done in a professional manner. I don't have anything else to s More

by Ronald LeTard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2017

Great experience This is our 4th Lexus we have bought & Have always had great experiences. Jeff was very professional, we feel like we got a good deal & didn't have t More

by Lexus girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2017

Professional, on-time, thorough. Always receive excellent service and treatment when I come to Westside Lexus for service. Dave Haas has always been great to work with and always has More

by piechpp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
February 06, 2017

Lexus RX 350 purchase Overall, it was an extremely positive experience! Mike Gonzales came in on his day off to help with my purchase and was gracious and knowledgeable. More

by martha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gonzales
February 04, 2017

Great service As usual received great service from Westside Lexus. David Harvey & Chris Nemoto were excellent. Have a 2000 Lexus RX that still is running smoothly t More

by gcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Harvey
February 04, 2017

Best Lexus Dealer Great customer service from the service and sales. Will go back to Westside to buy our next SUV. Best price and awesome service. Thank you! More

by Sofiemtltx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Ho
February 04, 2017

10k mike Service visit It was a good experience. The work was done quickly while I waited. The waiting area was very nice. The service team also helped program my garage doo More

by cdemeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2017

Lexus 360 15k service The service was good as usual. I like the fact that I get a loner car. Everything was done as expected. I am very happy with this dealership. But I d More

by Texas Lexus Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
February 04, 2017

Great service Service was great. Very little waiting until my car was done. Always kept posted as to the status of the work. Will go back to Westside Lexus in th More

by jkeil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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