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Westside Lexus

Houston, TX

4.9
6,423 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,423 reviews

February 04, 2017

Lexus 360 15k service The service was good as usual. I like the fact that I get a loner car. Everything was done as expected. I am very happy with this dealership. But I d More

by Texas Lexus Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
February 04, 2017

Great service Service was great. Very little waiting until my car was done. Always kept posted as to the status of the work. Will go back to Westside Lexus in th More

by jkeil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2017

Excellent Service Department Everyone involved in the service is first class and customer focused from Laura Brown to Billy Lightfoot. I was advised every step of the way. More

by Farmboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2017

Great Good experience. Andrew always takes very good care of me when I bring my vehicle in for service. He makes sure that there is a loaner car available More

by Jo Ann
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
February 04, 2017

Great Service Jacob is always there to take care of me when I take my car in for service. He is extremely knowledgeable and efficient. If he feels the service wil More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2017

Efficient, courteous and fast. Just what I said above--great place to wait for the service. It is comfortable, provides drinks, wi-fi and all the amenities. Service is great. I am d More

by Patty314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Louis Blackmon
February 03, 2017

Excellent service Always kind, helpful and so professional! The service is done in a timely manner. The accommodations while waiting are nice and comfortable. It is ju More

by Marilyn 1969
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
February 02, 2017

Just a routine oil and filter change. I was in and out with Service was performed to my full satisfaction. My 2009 Lexus 350 has only 15000 miles on it so the need for service is very infrequent More

by Poverschie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
February 02, 2017

Excellent service Josh Guerra always performs at an excellent level of customer service. I always look forward to seeing him. I look forward to your help in the future. More

by Luvalexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
February 02, 2017

Service Great Service! My free loaner was ready when I got there. The TV said WELCOME and my name. Very cool! Laura was very nice and quick. More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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