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Westside Lexus
Houston, TX
7,624 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,624 reviews
May 12, 2019
Such a great experience! I had the best experience at Westside! Danny was so great to work with and helped me find the perfect car. Also, Sinh in finance was super helpful. I I had the best experience at Westside! Danny was so great to work with and helped me find the perfect car. Also, Sinh in finance was super helpful. I will definitely send friends and family here whenever they are looking for a car. More
by Ehallison
Verified Customer
May 11, 2019
Excellent Kim was incredible and help us through the entire process and we greatly appreciate all his help. Judy in finance department was great as well. I will Kim was incredible and help us through the entire process and we greatly appreciate all his help. Judy in finance department was great as well. I will recommend Westside to anyone looking to buy a car More
by Lincoln1
May 10, 2019
First pre-owned Lexus buying experience Everyone at Westside Lexus was great. Our sales person David was very helpful and found us a great deal. Also- Recently we took our car in for service Everyone at Westside Lexus was great. Our sales person David was very helpful and found us a great deal. Also- Recently we took our car in for service and the experience was great as well. Very professional and thorough. More
by NewLexusOwner
Employees Worked With
May 09, 2019
Car purchase Fourth vehicle purchased from this dealership. Always super great service. Jeff Margolis is great to work with. Great professionalism. Highly recom Fourth vehicle purchased from this dealership. Always super great service. Jeff Margolis is great to work with. Great professionalism. Highly recommend when buying a luxury type vehicle. More
by DONM1330
Employees Worked With
Jeff Margolis
May 09, 2019
My experience My sales person was very professional and patient. My finance manager was nice and Explained everything very well. It was great experience! I fou My sales person was very professional and patient. My finance manager was nice and Explained everything very well. It was great experience! I found the exact car I wanted More
by DKSILAS14
May 08, 2019
Thoughtful handling of remote customer I did not interface with the dealership except via phone and email. They were always courteous and responsive, and I felt confident making a purchas I did not interface with the dealership except via phone and email. They were always courteous and responsive, and I felt confident making a purchase based on their reputation and family members having seen and strongly recommending the used car I purchased. More
by SCbuyer
May 08, 2019
Good customer service I went to buy a new SUV and when I entered the store, there was a sales person who was very helpful in finding the right SUV for me and my family, whi I went to buy a new SUV and when I entered the store, there was a sales person who was very helpful in finding the right SUV for me and my family, while also giving me a good deal that beats the competition. I would recommend anyone to come to this dealership for the best customer service and great prices! More
by LBuyer32
May 08, 2019
Recent purchase I recently went in to purchase a new Lexus. I had looked online to request features that I wanted. However, another model was pushed into us and sol I recently went in to purchase a new Lexus. I had looked online to request features that I wanted. However, another model was pushed into us and sold as a better option. Now looking through features of the car, several options that I originally wanted are not available on the car that was pushed unto me. I am of the opinion that the dealership was just trying to get rid of a load of inventory to unsuspecting consumers. I regret not sticking with my original option. This is disappointing considering that this is a >40k investment. I will NOT be returning to this dealership for my future Lexus purchases ( this is my second Lexus). Buyers beware- stick with your original well researched plan! More
by YEMI_ODUFUYE
Employees Worked With
May 07, 2019
Lexus NX300 F Sport The 2018 certified preowned Lexus NX300 F Sport I purchased looks brand new and came with only 5000 miles on it. It has a wealth of features and a spo The 2018 certified preowned Lexus NX300 F Sport I purchased looks brand new and came with only 5000 miles on it. It has a wealth of features and a sport trim. The car drives really well. David Wasaff was a great help in finding the the right fit for mez More
by khunaizi
Employees Worked With
May 07, 2019
Great experience as usual This is the second time I'm working with Mr. Keener and his gentleness and candor was deeply appreciated! Thanks much!! I look forward to working with This is the second time I'm working with Mr. Keener and his gentleness and candor was deeply appreciated! Thanks much!! I look forward to working with you again! More
by f2fad
Employees Worked With
