Westside Lexus

Purchase & Finance New RX-350 My 3rd RX-350 purchased from Westside Lexus with sales rep John Parish. Kevin Jacobson was F&I rep to finish transaction and lease through LFS. Servic My 3rd RX-350 purchased from Westside Lexus with sales rep John Parish. Kevin Jacobson was F&I rep to finish transaction and lease through LFS. Service by both excellent!! More

Best Car Buying Experience Everyone involved in this car leasing experience was great to work with. Jeff Margolis coordinated every step of the process seamlessly. This was our Everyone involved in this car leasing experience was great to work with. Jeff Margolis coordinated every step of the process seamlessly. This was our 5th and 6th auto lease. This is why we keep coming back to Westside Lexus. At this point, we feel like family. More

Great as expected I was in and out quickly when dropping off car. My service rep made effort to personalize my experience which was friendly and showed I wasn’t just a I was in and out quickly when dropping off car. My service rep made effort to personalize my experience which was friendly and showed I wasn’t just a car for service. Communication was prompt and efficient, and service was completed as expected. More

Excellent service I was in and out in less than an hour!!! Scott does such a great job-explains what needs to be done and let’s me know what service is coming up next. I was in and out in less than an hour!!! Scott does such a great job-explains what needs to be done and let’s me know what service is coming up next. More

Excellent service as always. We always receive prompt excellent service. Josh has been our service advisor for many years. He knows us and is familiar with our vehicles. We hav We always receive prompt excellent service. Josh has been our service advisor for many years. He knows us and is familiar with our vehicles. We have also had very good service from the collision center. More

Always a pleasure It's always a pleasure to buy a car from Westside Lexus. The staff are attentive, the service is outstanding and the sales team is THE BEST. It's always a pleasure to buy a car from Westside Lexus. The staff are attentive, the service is outstanding and the sales team is THE BEST. More

my car wouldn’t stay started Chase(service rep) gave me a loner, checked the problem out, priced the repair, and returned my car in two days.. Doesn’t get better than that!! Chase(service rep) gave me a loner, checked the problem out, priced the repair, and returned my car in two days.. Doesn’t get better than that!! More

New Car Sales Overall, Lexus continues their pursuit of excellence. I am exceptionally excited about my 2018 Lexus GS-350, F-Sport. My buying experience at Westside Overall, Lexus continues their pursuit of excellence. I am exceptionally excited about my 2018 Lexus GS-350, F-Sport. My buying experience at Westside Lexus was convenient and expedient. I would like to see Westside Lexus improve their customer service to include buyer appreciation gifts and loyalty rewards. More

Friendly and efficient! Very attentive and takes care of you right away. Very professional. Explains issues well. They take care of me very professional. Would recommend anyo Very attentive and takes care of you right away. Very professional. Explains issues well. They take care of me very professional. Would recommend anyone to this location. More

good service but issue not resolved Will and the service dept worked diligently to find a rattle in my 2013 GS 350. He even greatly exceeded the number of hours that I paid for. Unfortun Will and the service dept worked diligently to find a rattle in my 2013 GS 350. He even greatly exceeded the number of hours that I paid for. Unfortunately my issue could not be resolved. He suggested that we stop the search as they would need to start charging and get into body work. This is the right call. I am disappointed in the Lexus product. I have moved away from other brands because of rattles. I thought Lexus was different. I guess not. I will be looking at other brands first when it is time for my next ride. More