Westside Lexus

Recall services Passages airbag was recalled. The appointment was made in advance. The service was arranged smoothly and excellent from the start to the end. The c Passages airbag was recalled. The appointment was made in advance. The service was arranged smoothly and excellent from the start to the end. The car was washed and vacuumed and gas tank was filled full. More

15000 service Lexus ES 350 is by far the best car I have owned and the service team at WS-L makes the experience even better. Great customer service Lexus ES 350 is by far the best car I have owned and the service team at WS-L makes the experience even better. Great customer service More

Outstanding Service and Service Advisor I took my RX350 in for its 40,000 mile service. They are always so efficient. Never do work that is not required. And tell me what will be needed in t I took my RX350 in for its 40,000 mile service. They are always so efficient. Never do work that is not required. And tell me what will be needed in the near or distant time frame. More

Out of warranty repair The two tape strips on the roof of my 2014 LS 470 were peeling off. The vehicle had 25,000 miles and spent most of its life in a garage. It was a fe The two tape strips on the roof of my 2014 LS 470 were peeling off. The vehicle had 25,000 miles and spent most of its life in a garage. It was a few months past warranty but Lexus made a complimentary repair. More

My service advisor is Josh Guerra. He is the epitome of competent, thoughtful customer care. Having been in a service business for 35 years, I feel qualified to say t is Josh Guerra. He is the epitome of competent, thoughtful customer care. Having been in a service business for 35 years, I feel qualified to say that he's one of the best I've seen, and his dedication to what he does is the number one reason why I've been a long time loyal customer of Westside Lexus. What an asset to your organization! You are very fortunate to have him in your employ. Susan Coburn More

Service I’m always impressed with the level of service I receive at Westside. When my regular service advisor’s schedule was full, Michael made a special eff I’m always impressed with the level of service I receive at Westside. When my regular service advisor’s schedule was full, Michael made a special effort to accommodate my schedule. More

Danny was great to work with Having done internet buying before Danny was professional knew about the car what I wanted and delivered. He went out of his way to hold the car when Having done internet buying before Danny was professional knew about the car what I wanted and delivered. He went out of his way to hold the car when the bank put a hold on our account we wrote the check out of. Great service. More

90k & brakes Everything went well, from the loaner car to helping load gear back into my car. Andrew got me in and out with no delays. Coffe good Everything went well, from the loaner car to helping load gear back into my car. Andrew got me in and out with no delays. Coffe good More

Great Experience I had to drive 3 hours to Westside. I was greeted by name and they took care of some major work. Everything was completed by the date promised. My c I had to drive 3 hours to Westside. I was greeted by name and they took care of some major work. Everything was completed by the date promised. My car was washed and filled with gas when I picked it up !! More

5000 mile check New service rep, Fred Hernandez was excellent. Dave Hass retired Cargo area of 460 GX WAS NOT vacuumed even though I had lowered the cargo net so the New service rep, Fred Hernandez was excellent. Dave Hass retired Cargo area of 460 GX WAS NOT vacuumed even though I had lowered the cargo net so the dry grass would be visible More