
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent service as always Never had any problem with my service advisor. Scott is a great guy to work with. Good facility and enjoy visiting West Side Lexus. Close to home as w Never had any problem with my service advisor. Scott is a great guy to work with. Good facility and enjoy visiting West Side Lexus. Close to home as well as people over there make you comfortable. More
Dave Haas Dave has always provided excellent service during the entire service process. When we schedule an appointment we know our experience will always be f Dave has always provided excellent service during the entire service process. When we schedule an appointment we know our experience will always be first class. More
Service It was quick and easy to make an appointment. Drop off was fast and the loaner vehicle was clean. Only downside is the loaner didn't have an active s It was quick and easy to make an appointment. Drop off was fast and the loaner vehicle was clean. Only downside is the loaner didn't have an active subscription to satellite radio. Services were done correctly and efficiently. Would recommend this dealership. More
Service Great service. Clean facilities. They always make it easy to get in and out of there. I really appreciate the complimentary wash and vacuum too. Great service. Clean facilities. They always make it easy to get in and out of there. I really appreciate the complimentary wash and vacuum too. More
Outstanding Great and personal Service, Josh Guerra did an outstanding job in all facets of the service process. Getting service done at Westside Lexus is a "plea Great and personal Service, Josh Guerra did an outstanding job in all facets of the service process. Getting service done at Westside Lexus is a "pleasurable" experience and one where they cater to the customer! More
Easy and friendly I am woman and don't know much about the cars. I do keep of all of my service record. In a emergency situation like flat tire I could not keep trackin I am woman and don't know much about the cars. I do keep of all of my service record. In a emergency situation like flat tire I could not keep tracking of services record. The services representative did that for me and was very honest about it and not try to hide and make more money out of it. It said a lot about the integrity of the dealership. Good quality of services overall. I have been other Lexus dealership service center before and once you know you have been cheated for spending more money that 's not necessary and you don't want to go back that service center ever. More
Wife Loves it! The dealership installed a new dash under warranty. Completed promptly, at no charge, and on time. Doesn't get any better than that! Thank you! The dealership installed a new dash under warranty. Completed promptly, at no charge, and on time. Doesn't get any better than that! Thank you! More
AMAZING! Will Zamora is an amazing service advisor, very polite, my car was ready the same day, when I checked out Kim is the best! She explained to me everyth Will Zamora is an amazing service advisor, very polite, my car was ready the same day, when I checked out Kim is the best! She explained to me everything they did to my car.... Will and Kim deserve a raise! More
Very good Very satisfied with the service department - Charles kept us up to date with the work being done on the car and even arranged to get me personal items Very satisfied with the service department - Charles kept us up to date with the work being done on the car and even arranged to get me personal items I left in the loaner car a few days later More
Excellence From the call to set up an appointment to picking up my car - at each level you serve excellence - which makes the whole car-maintenance something t From the call to set up an appointment to picking up my car - at each level you serve excellence - which makes the whole car-maintenance something to "not" dread. Thank you Westside! Sandi Bruss More