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Westside Lexus
Houston, TX
7,029 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,029 reviews
March 22, 2017
Excellence From the call to set up an appointment to picking up my car - at each level you serve excellence - which makes the whole car-maintenance something t From the call to set up an appointment to picking up my car - at each level you serve excellence - which makes the whole car-maintenance something to "not" dread. Thank you Westside! Sandi Bruss More
by ssbruss
Employees Worked With
Can't remember but would if I saw it - didn't see it. He shares an office with a guy who has three children. Sorry.
March 22, 2017
Very good Very satisfied with the service department - Charles kept us up to date with the work being done on the car and even arranged to get me personal items Very satisfied with the service department - Charles kept us up to date with the work being done on the car and even arranged to get me personal items I left in the loaner car a few days later More
by caramel2684
Employees Worked With
March 20, 2017
Scheduled srevice on my ES300h, plus a small dent repair. Fast, friendly, efficient service as always at Westside Lexus. There is nothing not to like about the service experience at this dealership. Chris Nem Fast, friendly, efficient service as always at Westside Lexus. There is nothing not to like about the service experience at this dealership. Chris Nemoto was excellent. More
by stephen.moore1223
Employees Worked With
March 18, 2017
5000 service Courteously treated from arrival to departure time from your group, specially Andy who was very professional, knowledgeable, quickly and warmly solved Courteously treated from arrival to departure time from your group, specially Andy who was very professional, knowledgeable, quickly and warmly solved some of our minor concerns. More
by phamtich
Employees Worked With
Andrew Tran
March 17, 2017
Collision Repairs Great service and my car looks great! Wanted my car to be repaired by a certified Lexus dealer and repaired to it's original condition. Great service and my car looks great! Wanted my car to be repaired by a certified Lexus dealer and repaired to it's original condition. More
by Michael Townsell
Employees Worked With
Amado Villereal
March 17, 2017
Fabulous Laura Brown is a rock star. She always is so responsive and helpful. The driver Romy was very helpful as well. Great team of folks. Laura Brown is a rock star. She always is so responsive and helpful. The driver Romy was very helpful as well. Great team of folks. More
by ADEATON
Employees Worked With
March 16, 2017
Good just like last time They will offer loaner car if they think it take a longer time to finish. Will keep bringing my car here. Keep up the good work They will offer loaner car if they think it take a longer time to finish. Will keep bringing my car here. Keep up the good work More
by Thai
Employees Worked With
Andrew Tran
March 16, 2017
5000 Maintenance Josh Guerra did a great job. Very knowledgeable and helpful. Well, the great service was much, much, much quicker than I had originally thought poss Josh Guerra did a great job. Very knowledgeable and helpful. Well, the great service was much, much, much quicker than I had originally thought possible. More
by Beyonce
Employees Worked With
Josh Guerra
March 15, 2017
very satisfied Very Satisfied; On time service. Great service. Liked the service waiting area. Plenty of room in the waiting area. Able to see me right of way. Will Very Satisfied; On time service. Great service. Liked the service waiting area. Plenty of room in the waiting area. Able to see me right of way. Will return again. More
by dwebber
Employees Worked With
Christine Tenant
March 15, 2017
Great service The service representative I was supposed to meet was busy when I arrived and another service representative immediately jumped in and took over so I The service representative I was supposed to meet was busy when I arrived and another service representative immediately jumped in and took over so I had no waiting. Great service. More
by Hartholl
Employees Worked With
Dave Haas
