Westside Lexus

Service I had an oil change and the service was excellent. The agent was patient and answered questions to the best of his ability and if he could not he foun I had an oil change and the service was excellent. The agent was patient and answered questions to the best of his ability and if he could not he found out the answer for me. More

Extremely Professional Service Erin Frampton was very professional in the service department. She was aware of my time and kept me informed on the status of my car. Erin Frampton was very professional in the service department. She was aware of my time and kept me informed on the status of my car. More

65,000 mile service As usual and as expected, I received exceptional service during my visit on Tuesday, March 15th. Laura, in particular, renders the best customer servi As usual and as expected, I received exceptional service during my visit on Tuesday, March 15th. Laura, in particular, renders the best customer service. After my service visit, I called and left her a voice message inquiring about a matter. And, she immediately called me back. But, more importantly, prior to calling me back she had researched the matter I left via voice message; when she returned my call she had an appropriate response to my inquiry. She is truly responsive and a committed professional. More

Exemplary Customer Service Ms. Laura Brown exceeded my expectations of "exemplary customer service". Polite, professional and adorable. Completed all service in less time than p Ms. Laura Brown exceeded my expectations of "exemplary customer service". Polite, professional and adorable. Completed all service in less time than promised, left car clean inside and out and finally, provided my family and I with a fully gassed and clean loaner. A true asset to Westside Lexus! Thank you Ms. Brown for your wonderful service. More

60,000 mile service The service I received at Westside Lexus with Chris Nemoto exceeded all of my expectations. Not only is he a polite and responsive service represent The service I received at Westside Lexus with Chris Nemoto exceeded all of my expectations. Not only is he a polite and responsive service representative, but he is extremely knowledgeable about all facets of my Lexus GX. I would not use any other dealer, and would not use any other representative! More

Service Engine light it was late on Sat. afternoon. I had a dead battery which was replaced by slow arriving emergency crew, but Service Engine light came on so felt car it was late on Sat. afternoon. I had a dead battery which was replaced by slow arriving emergency crew, but Service Engine light came on so felt car needed to be checked. Chase Clements was so very calm and helpful to this distraught old lady. I can't say enough nice things about how calming and helpful he was on a late Sat. when everyone wanted to be through work and go home for the weekend! Thanks to him and all who checked out my car. More

Service Center It's always a pleasure to do business with Dave Haas and the Lexus Service Center. And, Jack Hopkins, who drives the Loaner Car to and from my house It's always a pleasure to do business with Dave Haas and the Lexus Service Center. And, Jack Hopkins, who drives the Loaner Car to and from my house is a gem! More

90,000 mile service Called with service report and recommendations. Josh was very friendly and helpful in getting my car into optimal shape. Loaner car was ready for me, Called with service report and recommendations. Josh was very friendly and helpful in getting my car into optimal shape. Loaner car was ready for me, clean, and awesome!! More

Excellent customer service This is the third vehicle i have purchased from Westside in the past 10 years. Westside's Service Department is second to none and provides the cu This is the third vehicle i have purchased from Westside in the past 10 years. Westside's Service Department is second to none and provides the customer with a great working environment while I wait. As always, Mr. Nemoto did an excellent job and I appreciate his attention to detail and patience and most importantly I trust his recommendations. . More

100K mile checkup I have found, without exception, that Westside Lexus has given my car service beyond comparison with other dealers I have dealt with in the past. It i I have found, without exception, that Westside Lexus has given my car service beyond comparison with other dealers I have dealt with in the past. It is easy to make an appointment and whatever needs attention in my car is taken care of efficiently and correctly. I have never had to return my car because its original repair was not done properly! My service master is conscientious and gives me and my automobile his complete attention. Never had I had such good care. More