Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Andrew is very pleasant Always makes sure that I am very pleased. If fact the whole service Dept is great The dealership is very lucky to ha Andrew is very pleasant Always makes sure that I am very pleased. If fact the whole service Dept is great The dealership is very lucky to have this employees working for them More
Poor Handling of RX330 Headlight Defects l received a low trade-in on our RX330 from Westside because of the headlights wheren't repaired thanks to Westside and Toyota's collusion. l received a low trade-in on our RX330 from Westside because of the headlights wheren't repaired thanks to Westside and Toyota's collusion. More
Just in for an oil change In for an oil change service was find Friendliness was fine. It just took s little longer than anticipated .i would recommend the dealership tho. In for an oil change service was find Friendliness was fine. It just took s little longer than anticipated .i would recommend the dealership tho. More
I brought my car for the reason listed below. I brought my car in because a Check Engine light had come on and also the TRAC OFF was displayed. The service department checked it out thoroughly but I brought my car in because a Check Engine light had come on and also the TRAC OFF was displayed. The service department checked it out thoroughly but could find no reason for the lights, so we are going to keep an eye on it to see if it performs differently at any time. More
Enjoying my Lexus Shannon George did a great job with me as I decided whether to purchase a Lexus. I even left your dealership thinking I wouldn't get the Lexus but he Shannon George did a great job with me as I decided whether to purchase a Lexus. I even left your dealership thinking I wouldn't get the Lexus but he GENTLY followed up and helped me see the advantages of a 2016 purchase. He wasn't pushy and seemed honest and professional. More
Excellent service Jacob was great to work with and got me in and out of the service department quickly. He even called Safelite for me which saved me a huge step. Jacob was great to work with and got me in and out of the service department quickly. He even called Safelite for me which saved me a huge step. More
Good 25,000 check Got an appointment at desired time and was in and out in about an hour for scheduled maintenance. Andrew (service advisor) and rest of staff friendly Got an appointment at desired time and was in and out in about an hour for scheduled maintenance. Andrew (service advisor) and rest of staff friendly and efficient. More
Jeffrey Byers is excellent! Very easy to deal with. Customer service outstanding. Communicates and understands our needs (and wants) very effectively. He is the is excellent! Very easy to deal with. Customer service outstanding. Communicates and understands our needs (and wants) very effectively. He is the reason we use Westside. Lexus Purchased 2 vehicles recently from him. Many more in the past. More
Very friendly ! Everybody is very friendly. I was helped very promptly and my car was service in a timely manner. I highly recommend this Lexus service for their c Everybody is very friendly. I was helped very promptly and my car was service in a timely manner. I highly recommend this Lexus service for their courteous and friendly enviroment . Raquel Gonzalez More
A good experience! Servicing personnel were professional and they treated us courteously. A loaner vehicle was made available to us as requested and our vehicle was ret Servicing personnel were professional and they treated us courteously. A loaner vehicle was made available to us as requested and our vehicle was returned clean and road ready on time. We could not have asked for more. More