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Westside Lexus

Houston, TX

4.9
6,310 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,310 reviews

February 16, 2016

Great Andrew is very pleasant Always makes sure that I am very pleased. If fact the whole service Dept is great The dealership is very lucky to ha More

by Japps11@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran, Andrew Tran
February 15, 2016

Poor Handling of RX330 Headlight Defects l received a low trade-in on our RX330 from Westside because of the headlights wheren't repaired thanks to Westside and Toyota's collusion. More

by Madashell
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
February 15, 2016

Just in for an oil change In for an oil change service was find Friendliness was fine. It just took s little longer than anticipated .i would recommend the dealership tho. More

by Z06vette
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember
February 14, 2016

I brought my car for the reason listed below. I brought my car in because a Check Engine light had come on and also the TRAC OFF was displayed. The service department checked it out thoroughly but More

by frewinjanicesue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Nemoto
February 14, 2016

Enjoying my Lexus Shannon George did a great job with me as I decided whether to purchase a Lexus. I even left your dealership thinking I wouldn't get the Lexus but he More

by Babstexans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shannon George, Gary and Finance Guy with pro baseball player sons
February 12, 2016

Excellent service Jacob was great to work with and got me in and out of the service department quickly. He even called Safelite for me which saved me a huge step. More

by Andrealsharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jacob Hershman
February 11, 2016

Good 25,000 check Got an appointment at desired time and was in and out in about an hour for scheduled maintenance. Andrew (service advisor) and rest of staff friendly More

by randompogue
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Nagler
February 10, 2016

Jeffrey Byers is excellent! Very easy to deal with. Customer service outstanding. Communicates and understands our needs (and wants) very effectively. He is the More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeffrey Byers, Charly Byers, Howard Hsu(sp)
February 08, 2016

Very friendly ! Everybody is very friendly. I was helped very promptly and my car was service in a timely manner. I highly recommend this Lexus service for their c More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garza, Alex Garza
February 06, 2016

A good experience! Servicing personnel were professional and they treated us courteously. A loaner vehicle was made available to us as requested and our vehicle was ret More

by !!!!
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Hershmann
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