Back

Westside Lexus

Houston, TX

4.9
6,340 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 6,340 reviews

March 14, 2016

Mr. Nagler was prompt and courteous; service excellent. Reception at service department drive-in was courteous. Service Rep., Andrew Nagler, was prompt, professional, and friendly in receiving me. Outcom More

by Clabron: Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashiers courteous, friendly and hospitable..
March 12, 2016

Professional Laura has always considered my requests and made the best recommendations not just considering my vehicle but me as well. She is both knowledgeable an More

by Rickbeeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 11, 2016

Lexus RX 350 I purchased a 2016 Lexus RX 350 from Mike Nelson. He was a top-notch sales consultant during the buying process and even went above and beyond to ass More

by HappyLexusCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2016

A Good Guy Jacob was wonderful in detailing the process for my car to be fixed. Also, he let me know of other issues that they found while inspecting my car. More

by Taylor2d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2016

40k service Andrew is great and makes every service trip easy. At first, I was sad to see Keith go, but I like Andrew's professional and personable demeanor. I ap More

by victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
March 10, 2016

great customer service i usually go to this service department for regular check up and feel comfortable. They consultant is very friendly and let me know what i need to d More

by westside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2016

Very good experience I came in for a routine service. However, a problem was found and described to me. I was given a good loaner car. The problem was fixed within the es More

by Peter123
Recommend Dealer
Yes
Employees Worked With
Carrie huynh
March 07, 2016

Westside Lexus is awesome. Andrew is my service manager. He is always helpful and informative about my service. He makes sure I know what to expect on each service and upcoming More

by Kim A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
March 07, 2016

hassle free I have never had a hassle with service or personnel. It's always a great experience Clean facility. Comfortable I describe the waiting area as a co More

by Wel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2016

service 60K excellent service. David Hass scheduled my app. and arranged for my loaner car. received a detailed report of the services performed as well as det More

by jcole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
...
568
...