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Westside Lexus

Houston, TX

4.8
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,034 reviews

March 01, 2017

Perfect Timing I told the service manager that I would appreciate speedy service because I was from out of town and the car was finished exactly when I needed it to More

by retbiotchr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
March 01, 2017

Excellent as always! I drove over 50 miles to purchase from Westside Lexus, I wouldn't take my it anywhere else for service! Always courteous, professional & service is on More

by drtist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
March 01, 2017

2 in 4 It is royal pain in the - - - that every e-mail you send comes twice!!!!! Otherwise no problems as you know I bought two in four months! More

by 2 in 4
Recommend Dealer
Yes
Employees Worked With
Caleb Vario, Andrew Tran, Louis Blackmon
March 01, 2017

I love the service and my car! I love the service at Westside Lexus! My service advisor, Laura Brown, makes sure all of my service needs are met. My service appointments are alway More

by Denita Holmes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2017

Always Treated As A Guest, Not Just A Customer The overall operation is very efficient yet personal. Never any upselling pressure, always genuinely concerned with my satisfaction. Made to feel wel More

by Jewopaho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
March 01, 2017

awesome Josh is awesome! Nothing else need to be said if one is awesome. That word alone should be descriptive enough. Thank you very very much More

by sad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
March 01, 2017

comfortable and effiecient I arrived with a low tire pressure warning. My Advisor suggested that I go ahead and get the 5k service and he promised a fast turnaround. He was tr More

by bobpohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Vario
March 01, 2017

Always a. Pleasure This is my 9th Lexus from Westside. Between Jeffrey Byers and the service department, those are the reasons I keep coming back! Doing business with We More

by Piano Man Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Harvey
February 28, 2017

Professional Salesman My husband and I have purchased two cars from Kyle Pender at Wesstside Lexus in Houston. He is extremely professional and personable. I drove cars More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Cook, Kyle Pender
February 27, 2017

New Car Follow Up Service ... Excellent My new Lexus was in for the 25,000 mile check up and oil change. I was told it would be about 90 minutes ... .I was in and out in less than an hour. More

by Ay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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