
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience Very friendly and reasonable. Would go back there or recommend someone else. Hai is a good guy. Straight and friendly. Explains things in detail. Mary Very friendly and reasonable. Would go back there or recommend someone else. Hai is a good guy. Straight and friendly. Explains things in detail. Mary is very friendly also. More
Quick & Friendly Professional Service Had warranty work performed on my car and it was out in a few hours. Very friendly service advisor that was extremely thorough and professional. Had warranty work performed on my car and it was out in a few hours. Very friendly service advisor that was extremely thorough and professional. More
Great job! Jacob has always been helpful, and very clear on the estimated length and what I should expect from my service. The overall experience was great. Jacob has always been helpful, and very clear on the estimated length and what I should expect from my service. The overall experience was great. More
Best buying experience I had the most pleasant buying experience at Westside Lexus. Jeff Margolis has been our salesman twice now, and I will continue to utilize his service I had the most pleasant buying experience at Westside Lexus. Jeff Margolis has been our salesman twice now, and I will continue to utilize his services as long as he is with Westside. He is professional, not pushy whatsoever, and makes a person feel welcome and respected. Our finance manager, Paul Rockett, was outstanding, as well. It seems like everyone within the company has great relationships with one another, and to me, that's important. When employees enjoy their work, it tends to trickle down to the customer - and it's evident that the folks at Westside enjoy what they do, and respect one another as fellow employees. It makes for a quick, easy, and pleasant experience. Westside Lexus has earned my business for life! More
Dealer Recall For Reprogramming As promised they did what they needed to do in one hour without and even washed my car under warantee They also found and fixed a small ding in my w As promised they did what they needed to do in one hour without and even washed my car under warantee They also found and fixed a small ding in my windshield. The service manager was Nestor Sorto. More
Excellent Service as always from Josh Josh is always extremely helpful. From the moment I schedule the appointment to when I pick it up, he is always there to provide the details of what Josh is always extremely helpful. From the moment I schedule the appointment to when I pick it up, he is always there to provide the details of what was done and to offer any assistance. Josh is the main reason we continue to use Westside Lexus Service. More
Timely and competent Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. More
Excellent service From the time I entered the service department, I was treated with prompt, professional service. The entire experience was very impressive from check From the time I entered the service department, I was treated with prompt, professional service. The entire experience was very impressive from check in to check out. Jacob is my service coordinator and has done an outstanding job. More
Great Service Westside Lexus provides great service and excellent communication when leaving your car. I was able to receive a car to use while my was being repair Westside Lexus provides great service and excellent communication when leaving your car. I was able to receive a car to use while my was being repaired overnight. More
Overall great service Jacob has always been extremely helpful. I appreciate his honestly and integrity and the ability to get me on my way in a loaner in short order. Jacob has always been extremely helpful. I appreciate his honestly and integrity and the ability to get me on my way in a loaner in short order. I can get in and out very quickly and I truly appreciate that. The only downside to this service dept. is it is SO busy, however it is busy for a reason and that is because they are great! The team handles the volume well and can get customers in and out very quickly. It is much appreciated. More