Dale McMullen
Dale McMullen at Westside Lexus

Dale McMullen

General Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

not yet
rated
24 Reviews
not yet
rated

24 Reviews

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Dealership Experience

25 yrs, 7 mos

24 Reviews of Dale McMullen

April 02, 2024

Dealership Rating
Employee Rating

very pleased with the service. Everyone was nice and got us what we wanted. Probably the best car shopping experience I have ever had. More

by stephen.holder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Westside Lexus responded

Stephen, we're delighted to know you had a top-notch car shopping experience at Westside Lexus. Thanks for the positive feedback and enjoy your new ride!

November 09, 2023

Dealership Rating
Employee Rating

outstanding sales person. Very knowledgeable of your products. Extremely professional. Very impressed with the showroom. More

by garymcmullen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2023

Westside Lexus responded

Gary, we're delighted to know you had an outstanding experience with our sales team at Westside Lexus and enjoyed our showroom. Thanks for the positive feedback!

October 25, 2022

Dealership Rating
Employee Rating

This was one of the most incredible experiences of car buying I have ever had! The vehicle, the facility and the entire staff were far beyond excellent!!! More

by paulatkinson54@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers , Nam Pham

Oct 26, 2022

Westside Lexus responded

The Westside Lexus sales team will be happy to know that they were able to provide such an effortless buying experience for you. Enjoy the new ride!

July 08, 2022

Dealership Rating
Employee Rating

I have been a customer for more than 15 years and the buying experience has always been outstanding! More

by amk0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann , Nam Pham

Jul 08, 2022

Westside Lexus responded

Thanks for your loyalty to Westside Lexus! We greatly appreciate your trust and five-star rating. Have a fantastic day!

March 31, 2022

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Employee Rating

WSL and Steve always go above and beyond to accommodate my needs. Great value and fantastic customer service More

by JGBAARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

September 04, 2021

Dealership Rating
Employee Rating

From start to finish everything about Westside Lexus is first class. Friendly people, immaculate facility, and people that care about you as an individual. I’ve never been treated so well when looking for More

by hookdos
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Breaux, Paul Rockett, Philippe Haddad , Nam Pham

Sep 07, 2021

Westside Lexus responded

This review makes our day! Thank you for coming to Westside Lexus and for taking the time to share your glowing feedback. We hope you are loving your new car!

May 27, 2021

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Employee Rating

Friendly, professional and courteous staff. Great place to buy a luxury vehicle. Beautiful, clean, new dealership. Exceeds customer expectations. I would highly recommend this dealership for your new Lexus More

by GaryM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bret Aldridge, Jeffery Byers

May 27, 2021

GaryM responded

Thanks for a great experience!

May 27, 2021

Westside Lexus responded

Gary - Thank you for sharing! We are thrilled to hear that you had such a successful time working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

September 01, 2020

Dealership Rating
Employee Rating

Unfortunately, being our 1st time to visit the dealership, this was not a pleasant experience with Sales. Friendly, but not a good experience. Agreed upon a selling price, which was then listed More

by New Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Jim Fikaris , Sing Pham-5?'s wonderful service and help.

Sep 01, 2020

Westside Lexus responded

I sincerely apologize for leaving the wrong first impression. We strive to provide a seamless experience and to help shoppers find the best option. It sounds like there may have been some miscommunication along the way and I am sorry for your frustrations. I will address these concerns with my team so we can work towards improving our processes in the future. Thank you for your business, James Breaux - General Sales Manager - 1 (281) 558-3030

July 28, 2020

Dealership Rating
Employee Rating

My wife and I have been satisfied customers of Westside Lexus for about 20 years. Our biggest shout out goes to Alex Winnicki in sales. He has earned our business, our trust and our respect. More

by JOHN.CATES
Recommend Dealer
Yes

Other Employees Tagged: Laura Brown, Alex Winnicki , Nam Pham

Jul 29, 2020

Westside Lexus responded

We're so proud to have earned your repeat business over the years, John! It's wonderful to hear that Alex and the rest of the Westside Lexus team keep delivering exceptional service. Thank you for your confidence in us, and we look forward to your next visit!

May 12, 2020

Dealership Rating
Employee Rating

Great dealership. Very attentive and when I was unhappy with my purchase late last year, the General Manager let me exchange it for the model I really wanted. It was the right thing to do and I praised the More

by denamcneill
Recommend Dealer
Yes

Other Employees Tagged: Alex Winnicki, Chase Clements

May 26, 2020

Westside Lexus responded

Hi there! Thank you so much for being a continued member of the Westside Lexus family! It's an honor to be your chosen dealership. We will continue to do all that we can to provide an excellent shopping and service experience for you for many years to come. Thank you for your review!

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