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Westside Lexus

Houston, TX

4.8
7,030 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,031 reviews

May 11, 2016

Service Chris Nemoto always provides the best service! He is a pleasure to work with and always takes care of me and my care whenever I bring it in. More

by Joshua Christian Cheatham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2016

Always great! Westside Lexus is a wonderful dealership. The service department is excellent. Josh Guerra is great to deal with. It's nice when a the sales departme More

by AN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
May 09, 2016

Excellent Service Quick to assess damage and report to my insurance company. Helpful in explaining the repair and payment process. Quality work to repair damage. Respon More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2016

Truly a Team Effort To Whom It May Concern: My recent experience at Lexus Westside Service Center has been nothing less than highly satisfying. Not only did David Ha More

by kristinanoogen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Sorto, David Harvey
May 09, 2016

Chris is friendly and professional. Quick service.Its my first time.I had problem finding the place but it's worth it.I aim to come back for service.Thank you. More

by Marticm53
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2016

Always Professional and They Value Your Business As always, the service department at Westside is excellent. I brought in my 2007 GS350 which is still covered on an extended warranty. Never any que More

by Tracy96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2016

5k checkup Thanks for getting me in and out in record time! I appreciate the consistent experience. Even the routine stuff is handled professionally and with a More

by LexusIn Katy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2016

GX470 Service & Power Steering An efficient, pleasant experience. The repairs were done without any hassles. The routine service appears to be very thorough. The Loaner was neat and More

by MESAG914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2016

Excellent service Westside Lexus service is so consistent and dependable. The online booking worked perfectly. When I arrived Jacob Hershman was ready for me and I was More

by Mysharona48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2016

recall door panel replace all four door panels inside the car n now waiting on the dash counter to be replace as well also a recall. thank you More

by Maria L Serrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
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