Back

Westside Lexus

Houston, TX

4.8
7,029 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,029 reviews

May 05, 2016

Quick, courteous, painless! Westside Lexus always gives outstanding service. Quick turnaround, free loaner car. Love it. David Harvey was a pleasure. I was about 45 minutes late More

by Donna Mullane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
May 05, 2016

Quick, attentive and capable of locating the "right" vehicle It was a pleasure purchasing a certified used vehicle from Westside Lexus, Louis Blackmon jumped on-board with me in my search, listened and understoo More

by k2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Blackmon
May 04, 2016

Love my new RX 350 AWD Shannon George listened to what I wanted in a car, took the time to find exactly what would work. He was a pleasure to deal with, honest and a nice g More

by Aly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2016

Got more than I hoped for Came to the dealership to test drive a 2005 Toyota Highlander. During the test drive, Kyle Pender patiently listened to what I was looking for in a u More

by mmhartz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Pender
May 03, 2016

10,000 mile service Good service and friendly. Very much interested in getting me in and out in a timely and efficient manner. Very helpful with parts as well. More

by john1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016

110,000 mile check up and maintenance My Lexus service has always been the best. I have owned a Lexus since Westside Lexus opened many years ago. They are the best and I have never been More

by Lexus Service guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2016

Worth the cost of service Had the A/C repaired and did 75,000 mile service. Offered a nice, free loaner vehicle overnight so I didn't have to miss work. More

by Lexus owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service- Carrie
April 30, 2016

Quality Service Prompt service. Car was finished and easy a day before they suggested. The work looks good. I would definitely come back for more service and I woul More

by Spreng5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2016

75,00 mile maintenance service for my SUV Josh Guerra was great. Very efficient. I had no wait time even though I was running late. He gave me a new loaner to try which was fun to drive for th More

by annh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
April 30, 2016

10,000 mile service Prompt and thorough service. Representative was friendly and responsive. The service was timely and thorough despite it being a very busy day. The wor More

by repeat customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
...
622
...