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Westside Lexus

Houston, TX

4.8
7,033 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,034 reviews

April 13, 2016

Scheduled maintenance I found that the service department was organized. They were ready to work on my car at the scheduled appointment time. My wait time was minimal. More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
April 13, 2016

Westside Lexus never lets me down I always take My Lexus GX 47o to Westside when I need service. My service Rep. Charles Perkins never disappoints me and exceeds all expectations. I More

by df
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2016

Chris Nemoto is your guy Chris is always the utmost professional in our dealings and very flexible to do what's best for the customer (me). I would take advantage of Westside More

by Kevin Waguespack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2016

Recent service The service person, Laura, saw to it that I got the service that I came for for my car, in a timely and professional manner. More

by Judith Pereira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2016

Westside Lexus makes it soooo easy! White glove service is extended here, from buying car years ago from Jeff Margolis, to servicing and being met immediately upon driving in,to the cour More

by Lollietg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2016

The best service People here is really nice. They treat you with respect and not look down on you if dress sloppy. I went to sterling McCall Lexus and the treat me hor More

by Thuynguyen14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 12, 2016

Excellent customer service Sinh is awesome! He is willing to work with my busy schedule, prepare all documents in advance to save me time at the dealship. I recommended him to More

by suqid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2016

All my needs were taken cared of with very satisfying results. "Job Well Done". Westside Lexus provide excellent quality service and they are one of the best car dealership in Houston. More

by afpatenia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins & Hank Hout
April 12, 2016

15k Service on RX-350 Laura is very kind, professional, flexible and diligent. She quickly scheduled my appointment. I arrived 30 minutes early, and rapidly took care of me More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2016

Perfect Chris my service advisor was prompt, attentive and a pro...thank you. The ability to schedule at my convenience versus dealership convenience was no d More

by gaphelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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