1,447 Reviews of Westside Lexus - Service Center
Lexus ES 350 review Was delighted with swiftness of service. Less than an hour! Great service. Nice setting while waiting on service for car. Appreciate Lexus service and Was delighted with swiftness of service. Less than an hour! Great service. Nice setting while waiting on service for car. Appreciate Lexus service and condition of waiting room. More
Satisfactory experience. The maintenance service was performed in a time manner, and the personnel was very attentive and professional to attend any concerns I had and to res The maintenance service was performed in a time manner, and the personnel was very attentive and professional to attend any concerns I had and to resolve those promptly. More
Great service, very fast! I have a 2015 IS-250 F-Sport and have been taking my Lexus to Westside to be serviced ever since I’ve taken delivery of the car. I’ve had mixed experi I have a 2015 IS-250 F-Sport and have been taking my Lexus to Westside to be serviced ever since I’ve taken delivery of the car. I’ve had mixed experiences with Westside’s service, although overall it has been good! I always make an appointment ahead of time and I’ve just gone in for scheduled maintenance and minor issues with my door locks. Last time I went in I was recommend by the service advisor to have a wheel alignment done and after many misalignment issues and having to make a two hour trip back to Westside for it to be fixed, everything was well taken care of and they were very accommodating with my schedule. Overall, the services that have been performed on my vehicle have been great besides some small bumps in the road and they are very fast in getting my vehicle done! More
Very long wait and no wi-fi 5000 mike service took over an hour with an appointment, and I was not offered a loaner car. The WiFi in the waiting area didn’t work at all. Workers 5000 mike service took over an hour with an appointment, and I was not offered a loaner car. The WiFi in the waiting area didn’t work at all. Workers didn’t l even trying to fix the WiFi issue when it was brought to their attention by multiple customers. Also, now for some reason my outside mirrors don’t go in when locking the car. They did before I had it serviced. More
Chris Nemoto was excellent in his dealings and service. Great service and attention to details about the reported problems. He addressed the issues and provided with the details about what were done and wha Great service and attention to details about the reported problems. He addressed the issues and provided with the details about what were done and what findings were. More
Exceptional Service The employees at Westside Lexus are friendly, professional, and very efficient. Everyone loves their job and has smile on their face. I highly recom The employees at Westside Lexus are friendly, professional, and very efficient. Everyone loves their job and has smile on their face. I highly recommend Westside Lexus. More
Courteous and consistent Service at westside is always coutlrteos, consistently good, and efficient. They always deliver on promises, are easy to work with, and make the exper Service at westside is always coutlrteos, consistently good, and efficient. They always deliver on promises, are easy to work with, and make the experience positive. More
5000 mile service Great communication and service received! These guys at Westside Lexus do things right! This is our second lease from WS Lexus and we’re very pleased! Great communication and service received! These guys at Westside Lexus do things right! This is our second lease from WS Lexus and we’re very pleased! More
Great customer service This is my fourth vehicle from Westside Lexus and I don’t ever plan to go elsewhere when shopping for a new car or SUV. The Westside team - from Sales This is my fourth vehicle from Westside Lexus and I don’t ever plan to go elsewhere when shopping for a new car or SUV. The Westside team - from Sales to Service - are courteous, friendly and professional. More
All was fine. Everyone was so friendly. In and out quickly! Will return here for all device and next new car as well. Great place. Lounge nice too. Everyone was so friendly. In and out quickly! Will return here for all device and next new car as well. Great place. Lounge nice too. More