Westside Lexus - Service Center

Quarterly Service Timely and courteous service. Very responsive and aware of my needs by anticipating my expectations. I even left my gym bag in the loaner and Charles Timely and courteous service. Very responsive and aware of my needs by anticipating my expectations. I even left my gym bag in the loaner and Charles made sure he got it timely for me to pick up next day. Great Representative! More

Service Appointment The service at Westside Lexus IS always the best. Chase is always professional and helpful. He is the best. The service department runs like a well oi The service at Westside Lexus IS always the best. Chase is always professional and helpful. He is the best. The service department runs like a well oil operation. More

Quality Personable Service While I certainly am disappointed that the AC in my Lexus failed as my expectation was that a car of that cost would have a better system, I cannot fi While I certainly am disappointed that the AC in my Lexus failed as my expectation was that a car of that cost would have a better system, I cannot find fault with the quality service I continue to receive from Andrew Nagler. I am not particularly fond of the new style of the Lexus RX 350, when I soon look to replace me Rx350 I will again look at Westside Lexus More

Lexus ES 350 review Was delighted with swiftness of service. Less than an hour! Great service. Nice setting while waiting on service for car. Appreciate Lexus service and Was delighted with swiftness of service. Less than an hour! Great service. Nice setting while waiting on service for car. Appreciate Lexus service and condition of waiting room. More

Satisfactory experience. The maintenance service was performed in a time manner, and the personnel was very attentive and professional to attend any concerns I had and to res The maintenance service was performed in a time manner, and the personnel was very attentive and professional to attend any concerns I had and to resolve those promptly. More

Great service, very fast! I have a 2015 IS-250 F-Sport and have been taking my Lexus to Westside to be serviced ever since I’ve taken delivery of the car. I’ve had mixed experi I have a 2015 IS-250 F-Sport and have been taking my Lexus to Westside to be serviced ever since I’ve taken delivery of the car. I’ve had mixed experiences with Westside’s service, although overall it has been good! I always make an appointment ahead of time and I’ve just gone in for scheduled maintenance and minor issues with my door locks. Last time I went in I was recommend by the service advisor to have a wheel alignment done and after many misalignment issues and having to make a two hour trip back to Westside for it to be fixed, everything was well taken care of and they were very accommodating with my schedule. Overall, the services that have been performed on my vehicle have been great besides some small bumps in the road and they are very fast in getting my vehicle done! More

Very long wait and no wi-fi 5000 mike service took over an hour with an appointment, and I was not offered a loaner car. The WiFi in the waiting area didn’t work at all. Workers 5000 mike service took over an hour with an appointment, and I was not offered a loaner car. The WiFi in the waiting area didn’t work at all. Workers didn’t l even trying to fix the WiFi issue when it was brought to their attention by multiple customers. Also, now for some reason my outside mirrors don’t go in when locking the car. They did before I had it serviced. More

Great customer service This is my fourth vehicle from Westside Lexus and I don’t ever plan to go elsewhere when shopping for a new car or SUV. The Westside team - from Sales This is my fourth vehicle from Westside Lexus and I don’t ever plan to go elsewhere when shopping for a new car or SUV. The Westside team - from Sales to Service - are courteous, friendly and professional. More

All was fine. Everyone was so friendly. In and out quickly! Will return here for all device and next new car as well. Great place. Lounge nice too. Everyone was so friendly. In and out quickly! Will return here for all device and next new car as well. Great place. Lounge nice too. More

Courteous and consistent Service at westside is always coutlrteos, consistently good, and efficient. They always deliver on promises, are easy to work with, and make the exper Service at westside is always coutlrteos, consistently good, and efficient. They always deliver on promises, are easy to work with, and make the experience positive. More