1,450 Reviews of Westside Lexus - Service Center
5000 mile service Great communication and service received! These guys at Westside Lexus do things right! This is our second lease from WS Lexus and we’re very pleased! Great communication and service received! These guys at Westside Lexus do things right! This is our second lease from WS Lexus and we’re very pleased! More
Chris Nemoto was excellent in his dealings and service. Great service and attention to details about the reported problems. He addressed the issues and provided with the details about what were done and wha Great service and attention to details about the reported problems. He addressed the issues and provided with the details about what were done and what findings were. More
Exceptional Service The employees at Westside Lexus are friendly, professional, and very efficient. Everyone loves their job and has smile on their face. I highly recom The employees at Westside Lexus are friendly, professional, and very efficient. Everyone loves their job and has smile on their face. I highly recommend Westside Lexus. More
Great Experience I had to drive 3 hours to Westside. I was greeted by name and they took care of some major work. Everything was completed by the date promised. My c I had to drive 3 hours to Westside. I was greeted by name and they took care of some major work. Everything was completed by the date promised. My car was washed and filled with gas when I picked it up !! More
Excellent Matt is replacing David Haas your most “Stellar Service Representative”. Matt has “big shoes” to fill; but did well. The competency & friendly engagi Matt is replacing David Haas your most “Stellar Service Representative”. Matt has “big shoes” to fill; but did well. The competency & friendly engaging manner of your service personnel makes for repeat buyers! Keep up the good work! Steve Raben More
Always a pleasure Even though my car was totaled. The amount of concern for my safety, was very heart warming! I will miss my car but will miss having a reason to visit Even though my car was totaled. The amount of concern for my safety, was very heart warming! I will miss my car but will miss having a reason to visit! More
Great Service My vehicle would not start and was in garage. Roadside Assistance helped me get to the dealership. Andrew had loaner car waiting for me and car was re My vehicle would not start and was in garage. Roadside Assistance helped me get to the dealership. Andrew had loaner car waiting for me and car was ready for pick up that afternoon. More
Awesome service!!! Waiting area is nice. It makes your wait feels shorter. Car came back spotless. Feel like a treat getting my car service, relaxing! service!!! Waiting area is nice. It makes your wait feels shorter. Car came back spotless. Feel like a treat getting my car service, relaxing! More
fixed windshield; misplaced cap; made pay full amount , not I had my windshield replaced. When I picked up car, it needed something recalibrated or something so had to keep it for longer. That was still all go I had my windshield replaced. When I picked up car, it needed something recalibrated or something so had to keep it for longer. That was still all good but once I got home, found that my cap for the charging outlet on instrument panel was missing. It was laying next to it, not in slot when I dropped it off. I understand it might not be that big of a deal but it is the principal of it. I would like another one. I’m also not sure why you don’t allow to only pay deductible and insurance company pays their portion. I have Amica. I had ran into a friend who works there when I was getting the loaner and he said there would be no problem only paying my deductible. Not what happened at all. More
Scott bissonet. Is always great o me Great timely service. As usual Thanks to him I am well taken care of at Lexus Every time I need something done it is taken care of as I need. Great timely service. As usual Thanks to him I am well taken care of at Lexus Every time I need something done it is taken care of as I need. More