1,442 Reviews of Westside Lexus - Service Center
Scott bissonet. Is always great o me Great timely service. As usual Thanks to him I am well taken care of at Lexus Every time I need something done it is taken care of as I need. Great timely service. As usual Thanks to him I am well taken care of at Lexus Every time I need something done it is taken care of as I need. More
No Muss. No Fuss. Exceptionally well coordinated between State Farm, Lexus and Hertz by Collision Center. Kept well informed all during process. Repair and service was Exceptionally well coordinated between State Farm, Lexus and Hertz by Collision Center. Kept well informed all during process. Repair and service was thorough. Car cleaned inside and out at pick-up. Very well pleased with experience. More
Oil chsbge Excellent service center My service rep Andrew Nagler was on time, had everything ready and very professional My car was clean and ready when I ca Excellent service center My service rep Andrew Nagler was on time, had everything ready and very professional My car was clean and ready when I came to pick it up More
Recall services Passages airbag was recalled. The appointment was made in advance. The service was arranged smoothly and excellent from the start to the end. The c Passages airbag was recalled. The appointment was made in advance. The service was arranged smoothly and excellent from the start to the end. The car was washed and vacuumed and gas tank was filled full. More
15000 service Lexus ES 350 is by far the best car I have owned and the service team at WS-L makes the experience even better. Great customer service Lexus ES 350 is by far the best car I have owned and the service team at WS-L makes the experience even better. Great customer service More
Outstanding Service and Service Advisor I took my RX350 in for its 40,000 mile service. They are always so efficient. Never do work that is not required. And tell me what will be needed in t I took my RX350 in for its 40,000 mile service. They are always so efficient. Never do work that is not required. And tell me what will be needed in the near or distant time frame. More
Out of warranty repair The two tape strips on the roof of my 2014 LS 470 were peeling off. The vehicle had 25,000 miles and spent most of its life in a garage. It was a fe The two tape strips on the roof of my 2014 LS 470 were peeling off. The vehicle had 25,000 miles and spent most of its life in a garage. It was a few months past warranty but Lexus made a complimentary repair. More
My service advisor is Josh Guerra. He is the epitome of competent, thoughtful customer care. Having been in a service business for 35 years, I feel qualified to say t is Josh Guerra. He is the epitome of competent, thoughtful customer care. Having been in a service business for 35 years, I feel qualified to say that he's one of the best I've seen, and his dedication to what he does is the number one reason why I've been a long time loyal customer of Westside Lexus. What an asset to your organization! You are very fortunate to have him in your employ. Susan Coburn More
Service I’m always impressed with the level of service I receive at Westside. When my regular service advisor’s schedule was full, Michael made a special eff I’m always impressed with the level of service I receive at Westside. When my regular service advisor’s schedule was full, Michael made a special effort to accommodate my schedule. More
90k & brakes Everything went well, from the loaner car to helping load gear back into my car. Andrew got me in and out with no delays. Coffe good Everything went well, from the loaner car to helping load gear back into my car. Andrew got me in and out with no delays. Coffe good More