Bret Aldridge
Bret Aldridge at Westside Lexus

Bret Aldridge

President

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.6
37 Reviews
4.6

37 Reviews

Write a Review

Dealership Experience

35 yrs, 10 mos

37 Reviews of Bret Aldridge

April 12, 2024

Dealership Rating
Employee Rating

Westside Lexus has taken serves to a new level. In every department of the dealership. The customer is first. I have done business with Westside Lexus from the beginning when they open for business More

by The Golf Doctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Westside Lexus responded

We're so glad to know that you've had a great experience with us since the beginning at Westside Lexus. It's our pleasure to put customers first in every department. Thank you for your continued support and kind words!

January 21, 2024

Dealership Rating
Employee Rating

We’ve bought several cars from Shakira at Westside and have always been treated fabulously. We appreciate the level of care we get at this dealership. More

by tmmoran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff, Sam Chau

Jan 22, 2024

Westside Lexus responded

We're so glad to know you've had consistently great experiences with Shakira and our team at Westside Lexus. We appreciate your loyalty and look forward to serving you again in the future!

November 18, 2023

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Employee Rating

Very good experience buying new car from Westside. Julio was great to work with, and the personal attention from General Sales Manager (James) and President (Bret) is appreciated. Finance folks (Man More

by patcunnjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Breaux, Manuel Gomez, Renzo Heredia , Julio Velasquez

Nov 20, 2023

Westside Lexus responded

We're delighted to know you had a great experience with our team at Westside Lexus! Your kind words for Julio, James, Bret, and Manny are greatly appreciated. Thanks for choosing us for your new car purchase! Enjoy the ride!

August 30, 2023

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Westside Lexus went above and beyond to give us exceptional service! Jeffery Byers is a professional through and through and I would recommend him and Westside Lexus (and I have!) to any of my frie More

by jodihoff22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

Westside Lexus responded

We're so glad to know that you had an exceptional experience with Jeffery and our team at Westside Lexus. Thanks for recommending us—it's the highest compliment we could receive!

August 02, 2023

Dealership Rating
Employee Rating

Professional, met all my needs as quickly as possible. Will continue to use Westside Lexus. More

by JULULLO20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2023

Westside Lexus responded

We couldn't ask for a better review of Westside Lexus. Thanks so much!

February 26, 2023

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Employee Rating

Excellent service! Mary Margaret, Brooke and Judy were all very helpful and great to work with. More

by andreestagg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Mary Margaret McGowan , Brooke showed us how to work the car’s systems. She was 5 star as well

Feb 27, 2023

Westside Lexus responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with Mary, Brooke, Judy, and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

August 22, 2022

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Employee Rating

Mary Margaret was extremely helpful throughout the process from start to finish. The knowledge and courtesy during the process of explaining the accessories and functions was exceptional. I’d definite More

by DESBARRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Mary and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

August 22, 2022

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Employee Rating

Westside Lexus is a top quality dealer with great service and high integrity. We have been long-standing clients and will remain clients for many years. More

by kgoossen17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Westside Lexus team over the years. Drive safely, and we hope to see you back!

July 31, 2022

Dealership Rating
Employee Rating

Nellie, my sales person, was so sweet and honest. The first day we stayed past closing time to review my options for the car and her manager actually kicked us out because he said it was 20 mins past More

by Karla
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Nellie Gonzalez

Aug 01, 2022

Westside Lexus responded

Karla, thank you for the review! We are so glad to hear that you had a successful and friendly experience working with Nellie. With regard to the rest of your feedback, we apologize for the way you were treated during your initial visit and will be sure to work towards improving our practices in the future. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

February 25, 2022

Dealership Rating
Employee Rating

Best car buying experience ever. Everyone was very helpful, friendly and knowledgeable. Would definitely recommend More

by jmpcwp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Westside Lexus responded

Your recommendation makes our day! Thank you for choosing Westside Lexus for your purchase, and for stopping by to share your experience with our team. Enjoy your new car!

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