
Westside Toyota
North Olmsted, OH
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New car purchase Staff is very attentive, friendly and helpful. Thorough on all options ,explanations, on purchase, or loan application. They went over in detail Staff is very attentive, friendly and helpful. Thorough on all options ,explanations, on purchase, or loan application. They went over in details maintenance requirement, every button in car how everything worked. then said I could come back with questions anytime and I know I can as I been using dealership for 10 yrs. More
Close to Perfect Sunnyside's service department does an excellent job. Making appointments is easy and service is done right and promptly. They would be perfect if the Sunnyside's service department does an excellent job. Making appointments is easy and service is done right and promptly. They would be perfect if they offered nitrogen in addition to compressed air for tire inflation. Older customers like me would greatly appreciate nitrogen service as it is more difficult for us to inflate tires which have lost pressure due to changes in ambient temperature. Nitrogen retains tire pressure through seasonal changes thus eliminating the need to inflate the tires. More
Great Customer Service My son and I worked with Bill. He was great. Not pushy but kept in contact with .us. Always had answers or got them immediately. He valued us as a ret My son and I worked with Bill. He was great. Not pushy but kept in contact with .us. Always had answers or got them immediately. He valued us as a returning customer. More
Ha da side view mirror replaced Dropped of a day before and picked up the following afternoon, was called about an additional small issue when repair was being made , which I also ha Dropped of a day before and picked up the following afternoon, was called about an additional small issue when repair was being made , which I also had taken care of More
Service Appointment The experience was fine and my issue was resolved. The two drivers who picked me up were friendly and accommodating. I would come back again. The experience was fine and my issue was resolved. The two drivers who picked me up were friendly and accommodating. I would come back again. More
Our sales associate was very helpful and considerate Mikayla our sales associates did an outstanding job explaining the operation of the features and driving aids for the Highlander. If Mikayla did not k Mikayla our sales associates did an outstanding job explaining the operation of the features and driving aids for the Highlander. If Mikayla did not know an answer to a questions she would write down and check with another person and get back to us with an answer. She and her managers were responsive to our negotiations and we were pleased with our final cost. More
First free maintenance My first free maintenance really was free. Thank you for that. The waiting wasn’t too bad I appreciate that you included a car wash. My first free maintenance really was free. Thank you for that. The waiting wasn’t too bad I appreciate that you included a car wash. More
Purchase of new car went smoothly. I was satisfied with the transaction and outcome of my new car purchase. The Sunnyside Toyota sales rep was attentive, courteous and professional. I h I was satisfied with the transaction and outcome of my new car purchase. The Sunnyside Toyota sales rep was attentive, courteous and professional. I have been a long term customer of Sunnyside Toyota and they aim to provide customer satisfaction. They have always treated me right and I've never been disappointed. More
Always very satisfied with the service These folks all do a spectacular job. On time...wonderful people and good value for the money. We have used Sunnyside for several years now and will These folks all do a spectacular job. On time...wonderful people and good value for the money. We have used Sunnyside for several years now and will always use them...they never let us down. More
Service on my 2011 Highlander Staff was very helpful. Made sure I had everything I needed while my vehicle was in for service. Toyota stands behind vehicle repairs and they made Staff was very helpful. Made sure I had everything I needed while my vehicle was in for service. Toyota stands behind vehicle repairs and they made it very easy to provide me with a free rental while my Highlander was in for service. More