Westside Toyota
North Olmsted, OH
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We bought a Corolla here last year and decided to upgrade to a Corolla LE--we were treated very well by both salesman, Carlos Pena and credit person, Roger Hagan - last year we didn't feel very good after de to a Corolla LE--we were treated very well by both salesman, Carlos Pena and credit person, Roger Hagan - last year we didn't feel very good after dealing with the female credit person and were actually glad not to have to tangle with her again. Both Carolos and Roger are friendly, but very professional and they know their products well. We are pleased again to have financing through Toyota Financial as we did with our first Toyota bought at same dealership 7 years ago. At that time were went to see about Saturns and the salesman there, Anthony Hitchens, said perhaps we'd be more interested seeing a Toyota since the Saturn didn't suit our needs. He too was a professional and didn't try to talk us into anything we didn't want or need. Being older and retired we appreciate the courtesy shown us and the careful explanation of things. More
Had a great experience leasing my new Rav 4. Attentive service by Carlos who listened and responded to my requests rather than pushing a canned speel or trying to get blood of this turnip. Accounts manage service by Carlos who listened and responded to my requests rather than pushing a canned speel or trying to get blood of this turnip. Accounts manager was forthright and fair. So far so good Sunnyside! More
I have given such high ratings as they are deserved. I have had occasion to have my daughter and ex wifes vehicles as well as my own require collision services in 09. Rotten luck. As you are well aware, a have had occasion to have my daughter and ex wifes vehicles as well as my own require collision services in 09. Rotten luck. As you are well aware, auto accidents and deer strikes are no fun. From the top down, all Sunnyside employees were super. Work was excellant, on time and communication superior. I hope I never have to visit a collision center again, but, if I do, it will be sunnyside Jimmy B More
I went to Sunnyside to buy the Corolla that i had leased for 3 years. Ryan was polite and patient with me and after test driving several models and explaining the advantages to leasing a 2010, I was given for 3 years. Ryan was polite and patient with me and after test driving several models and explaining the advantages to leasing a 2010, I was given an offer I couldn't refuse. I am very happy with my new car. More
I have dealt with sunnyside for over 20 years. I have purchased 7 different cars from them and have found them to be helpful in all aspects of a dealership. Sales, service and unfortunatly collision. purchased 7 different cars from them and have found them to be helpful in all aspects of a dealership. Sales, service and unfortunatly collision. I have dealt with the service department more often and find that they are knowledgeable, efficient and helpful. I might add always cheerful. More
I just got back from this Toyota dealer and it was one of the best shopping experiences I have had. The associates were really helpful and found the perfect car for me. I would recommend going there whethe the best shopping experiences I have had. The associates were really helpful and found the perfect car for me. I would recommend going there whether you already have a car in mind or are just shopping around becuase they will be able to help either way!!! More
HORRIBLE!!! Worst experience I've ever had at a dealership so far. Salesmen was impolite and unhelpful. I went looking for a Rav4, and came prepared with its invoice price and TMV, which were aro dealership so far. Salesmen was impolite and unhelpful. I went looking for a Rav4, and came prepared with its invoice price and TMV, which were around 21 grand. As soon as I tried to negotiate with the sticker price of 24 grand, the dealer balked and said that it couldn't be lowered than that, and to try other dealerships instead. Then proceeded to brush us off in a rude and hostile manner. More
Hey Aaron, Thanks for your help with my new TUNDRA. It's Great, I never thought I would be able to get one on my own. I probably would not have without all your help. You made it easy, it was my firs It's Great, I never thought I would be able to get one on my own. I probably would not have without all your help. You made it easy, it was my first purchase on my own!!! Your the best! The price was great, better than I thought it would be and I did my research! You let me make the decision to buy, you didn't push me into it, I appreciate that alot! I love my new truck! I'll be back to Sunnyside and so will all my friends! More