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White Bear Acura Subaru
Vadnais Heights, MN
7,097 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,097 reviews
July 14, 2021
Poor communication Didn’t return calls or texts Poor communication Didn’t return calls or texts regarding something left in the loaner that I had- I ended up going over and getting it myself Poor communication Didn’t return calls or texts regarding something left in the loaner that I had- I ended up going over and getting it myself More
by dimorse777
Verified CustomerEmployees Worked With
Peng Lee
July 13, 2021
I had warranty work done with my car and it was all done in a timely manner. I did have an issue with the car I only noticed after the repair. The service manager was been helping me with a resolution. in a timely manner. I did have an issue with the car I only noticed after the repair. The service manager was been helping me with a resolution. More
by oconcj24
July 13, 2021
Excellent customer service, willing to do what it took to make the sale take place and were able to gain a first time Subaru owner. make the sale take place and were able to gain a first time Subaru owner. More
by kugrr70
July 13, 2021
Always have been given correct information as to what's being done and the time it takes. I don't have issues after work is completed. being done and the time it takes. I don't have issues after work is completed. More
by Marlene
July 13, 2021
My salesman (Jay Smith) just kept pushing me out the door, I was told the oil was changed, it was not, I was I told I got one set of keys and a remote start (the remote start doesn’t work). If I was ba door, I was told the oil was changed, it was not, I was I told I got one set of keys and a remote start (the remote start doesn’t work). If I was basing this on my experience with the salesman I would give 1 star…the saving grace was Matt (the finance person) he was amazing and helpful. He was willing to look up the options I was requesting and how it would change my monthly payment. He was amazing!!! More
by GREENMORTY25
July 12, 2021
well done, thanks for the support. I do not appreciate well done, thanks for the support. I do not appreciate this survey design that requires a word count. Unethical and takes away from the positive e well done, thanks for the support. I do not appreciate this survey design that requires a word count. Unethical and takes away from the positive experience I had working with your people. More
by nelso468
Employees Worked With
Pia Vang, Brandon Johnson, Irving Lopez
July 12, 2021
Professional sales person with right approach. No pressure to sell, knowledge, answering any questions about the car. The only thing I have was lack information about service schedule. pressure to sell, knowledge, answering any questions about the car. The only thing I have was lack information about service schedule. More
by pawelt
July 11, 2021
Being that new and used cars are at a premium we were satisfied with our purchase. But to find out later that the cover for the back was extra was very disappointing, especially when it was standard with satisfied with our purchase. But to find out later that the cover for the back was extra was very disappointing, especially when it was standard with our Rav4. More
by ddgremel
Employees Worked With
Jay Smith
July 11, 2021
Friendly, caring staff. White Bear Acura has been my "go to" for many years for purchasing new vehicles, major repairs, service, routine maintenance. Very professional, willing to go out of their way to ma to" for many years for purchasing new vehicles, major repairs, service, routine maintenance. Very professional, willing to go out of their way to make my car buying, repair or maintenance a good experience. Staff seems very knowledgeable and willing to answer all my questions. More
by kanderson1847
Employees Worked With
Other Employees :
Mike Schaible, Jake Buckles
July 10, 2021
Very helpful and know how to communicate with their customers. They take their time to help everybody, according enough time for each of them. Rarely saw such good service customers. They take their time to help everybody, according enough time for each of them. Rarely saw such good service More
by SAFI.MY95
Employees Worked With
Scott Andrews
