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White Bear Acura Subaru
Vadnais Heights, MN
7,095 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,095 reviews
November 15, 2020
Sam was great to work with, he's very knowledgeable, personable, friendly and patient. It is my first time leasing instead of buying, and driving a Suburu. The experience was wonderful, I would highly r personable, friendly and patient. It is my first time leasing instead of buying, and driving a Suburu. The experience was wonderful, I would highly recommend White Bear Suburu & Sam to anyone in the market for a new/used vehicle. More
by Beggleston6
Verified CustomerEmployees Worked With
Sam Basho
November 15, 2020
I've used White Bear Subaru for as my service center for several years, and have been pleased enough with their service to return. I recently brought my Outback in for a scheduled oil change, wheel rotatio several years, and have been pleased enough with their service to return. I recently brought my Outback in for a scheduled oil change, wheel rotation, and battery replacement. Our Outback is several years old and the original battery had worn out. I arrived at my scheduled time and had told the I would be waiting for the car. I was initially given a one hour time estimate, which seemed reasonable. The waiting area was fine and clean. After a few minutes, my service advisor walked over and recommended they replace the rear brake pads because they were near the end of their service life, which I approved, and I was told it wouldn't add much extra time because the car was already on the lift to get the wheels rotated. It ended up taking more than two hours for the work to be completed, and I didn't receive an update even though I was in the waiting area and they'd previously walked over to talk to me--this wasn't the end of the world because I had expected to be waiting for a while anyway, but it would have been nice to get an interim update on the progress. Upon departure, I discovered the automatic windows weren't working properly--apparently they need to be reset after the battery has been disconnected. I returned, and the service advisor was eventually able to complete the reset process and restore normal operations. He ended up spraying silicone spray on the window guide tracks, I think as a positive gesture to make up for the service person overlooking the computer reset, but ended up getting silicone spray on the inside of the doors which I had to clean off later. The service advisor was polite about the event, however, it seems like resetting the computer is something that should have been part of a checklist while they were replacing the battery because it is required every time, so I'm left with a sense of wondering what else may not have been correctly/fully completed. I'm planning to try a different Subaru dealer for my next service. More
by mark
Employees Worked With
I don't remember which service person I worked with.
November 15, 2020
Enjoyed working with John as he was very knowledgeable and not pushy. We have bought many cars over the years and John was one of the top salesmen we've worked with. Still so much technical things to dea and not pushy. We have bought many cars over the years and John was one of the top salesmen we've worked with. Still so much technical things to deal with but enjoying the car and hope to eventually learn it all. We also know John is still there to help us figure out things. More
by DAROLSON
Employees Worked With
November 15, 2020
The Subaru facility to clean, comfortable and attractive. The staff is patient, knowledgeable, efficient and thorough. Purchasing a vehicle can be a stressful experience, but Luther Subaru made it a stress The staff is patient, knowledgeable, efficient and thorough. Purchasing a vehicle can be a stressful experience, but Luther Subaru made it a stress-free experience. More
by moraccodavid
November 14, 2020
Everyone working there was amazing and helpful, especially my salesman, Irving lopez! I walked out with keys to the car I wanted for a great price. especially my salesman, Irving lopez! I walked out with keys to the car I wanted for a great price. More
by vmtangel
Employees Worked With
Irving Lopez- 5 stars, Sam Basho, Ahmed Deeb
November 13, 2020
I would buy another car at this dealership.The sales I would buy another car at this dealership. The sales person came to our house and delivered the car. This was greatly appreciated during the Pandemi I would buy another car at this dealership. The sales person came to our house and delivered the car. This was greatly appreciated during the Pandemic! I love the car I purchased! More
by shellypoore71
November 13, 2020
Easy to make appointment. Answered questions clearly. Checked what I asked. Good waiting area; not too loud volume on TV. Pleasant service person. Clean car Checked what I asked. Good waiting area; not too loud volume on TV. Pleasant service person. Clean car More
by Oldlady
Employees Worked With
Peng Lee
November 12, 2020
We have purchased many Acura automobiles from White Bear Acura. We service our Acuras there, too. Tim Pope has sold our family all of the Acura automobiles we have had. He is the best! Service Departmen Acura. We service our Acuras there, too. Tim Pope has sold our family all of the Acura automobiles we have had. He is the best! Service Department is top notch, also. We are very satisfied with WB Acura. More
by Frank
