
White Bear Acura Subaru
Vadnais Heights, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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We had already researched the vehicle we wanted and found what we were looking for at several dealerships in the metro. The first two places we visited to try the car were awful. We liked the car but not t what we were looking for at several dealerships in the metro. The first two places we visited to try the car were awful. We liked the car but not the dealership and felt if we purchased the car we would have many problems with them should the car start acting up. One was aggressive and manipulative and the other was unprofessional and honestly, idiotic. We wanted that car but my husband said, “I don’t want to feed them.” So when we arrived at WB Subaru (unannounced-we did not make an appointment) we had very low expectations and if this place was as bad as the rest we were going to just buy the car online and not have to deal with improper ignorant sales staff. But from the moment we arrived we were treated extraordinarily well. From the sales manager (Pia Vang) to our salesman (Scott Andrews) to our finance (Peter Yang), our experience at WB Subaru was unparalleled. They were friendly, knowledgable and really took the time to answer our questions. The whole staff was genuinely engaging and made the usually stressful transaction of buying a car actually quite enjoyable. It was a smooth streamlined experience. You could tell these guys knew what they were doing and didn't hate their jobs. The pricing was both fair and clear and we never felt pushed to purchase anything extra although the opportunity to do so was offered but not aggressively so. They were able to take NO for an answer and not keep pushing. Given the fact that we had showed up unannounced the car we chose was still very clean even though they had no notice we would be arriving to test drive that particular car. They keep their inventory looking smart! We feel confident that should any problems arise in the future with our purchase (we don't foresee any but you never know) that the staff at WB Subaru will keep their word and make it right. I will point any friends/family to WB Subaru in the future. More
Got my tire and completed service in approximately the agreed upon time. Surprised that they did not have the tire at the dealership and needed to go to warehous agreed upon time. Surprised that they did not have the tire at the dealership and needed to go to warehous More
Great to work with such a professional staff. they all went above and beyond. Did a great job teaching me all the cool features. will recommend to others. went above and beyond. Did a great job teaching me all the cool features. will recommend to others. More
Matt was very friendly and helpful. He fixed a window that was inoperable in probably less than a minute. Gave me advice and I was on my way. Thank you so much. that was inoperable in probably less than a minute. Gave me advice and I was on my way. Thank you so much. More
I had a phenomenal sales associate who was friendly and knowledgable. Although I was very picky about what and wanted and had a price limit I was stuck on he found me the perfect vehicle. Thank you so much knowledgable. Although I was very picky about what and wanted and had a price limit I was stuck on he found me the perfect vehicle. Thank you so much too all the great people working at this dealership, I will most definitely recommend to others and be back myself. More
Where vey pleased with everyone that helped us to buy are outback they made it easy to purchase it and we love it. Thank you outback they made it easy to purchase it and we love it. Thank you More
Got the best price for my crosstrek XV purchase. I am one satisfied customer. Subaru is definitely committed to quality at an affordable price. Amazing! satisfied customer. Subaru is definitely committed to quality at an affordable price. Amazing! More
Took my forester in for 60K service check (oil change, spark plugs, and tire rotation) and was charged $1062, nearly $700 of which was in labor charges for less than 3 hour of work. When I ask why the lab spark plugs, and tire rotation) and was charged $1062, nearly $700 of which was in labor charges for less than 3 hour of work. When I ask why the labor charge was so excessive, the service rep wasn't really able to give me a straight reason. I called my previous Subaru, dealership less than 100 miles away, they told me it was a package deal at $450 (labor and parts) for this service. I told White Bear about the pricing discrepancy and they said they would call my previous dealer to inquire about the difference, but didn't price match or reimburse me. I feel incredibly cheated. More
I got a great car, but that's more due to Acura's standards than the dealership. Here are some of my "meh" moments. -my salesman was obviously new and wasn't very knowledgable about my car -the w standards than the dealership. Here are some of my "meh" moments. -my salesman was obviously new and wasn't very knowledgable about my car -the wait to get the papers signed was really, really long. I know it was a holiday weekend, but you would have thought they'd have had more people working. He also wasn't very friendly -when I picked up my car, I had to wait over an hour (yes, HOUR) even though they knew I was coming and there were no other customers at the dealership -I called back about 3 weeks later about something that wasn't right with the car (which I was told I could do for 30 days) and the gentleman on the phone was beyond rude. I think he figured that I wasn't going to be making him a commission and my check already cleared so he could be dismissive and it wasn't money out of their pockets Good things -Acuras are amazing cars. I've owned 3 now and never had a complaint. -The detailing job was wonderful (minus a piece of chocolate stuck under the back seat) More