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White Bear Acura Subaru

Vadnais Heights, MN

4.8
7,087 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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3525 N Highway 61

Vadnais Heights, MN

55110

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Showing 7,087 reviews

September 09, 2020

Jacob did a great job describing the whole aspect of our car purchase. We haven’t had a new car purchase for years, and he helped us look at different cars, options, purchase. Once we decided on model, he More

by Jeff&Tami
Recommend Dealer
Yes
Employees Worked With
Jacob Hewson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

White Bear Acura Subaru responded

We're glad Jacob was able to provide a good experience for you and was able to help you find the vehicle that was right for you. Thank you for your support. Enjoy your new vehicle!

September 08, 2020

Very quick communication and also very competitive pricing. They were honest and upfront and were willing to listen to exactly what I wanted. I felt like they informed, but didn't oversell. More

by S Lepa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Medvec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Vollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words. We try our best to keep our guests informed. Thank you for you support.

September 08, 2020

Moe has excellent customer service. He was very good at explaining things and showed us what expect. Moe showed us the features of our new car. More

by Ahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Basho, Ahmed Deeb, Moe Hawili
Sep 09, 2020 -

White Bear Acura Subaru responded

We're glad Moe was able to provide a good experience for you and was able to explain all the features. Thank you for your support. Enjoy your new vehicle!

September 07, 2020

Yvonne was very helpful and found a car that works for me. She was friendly, kind, and patient, answering all my questions. It is just the right car for me and I am very happy with my experience there. More

by Audrey Hadd
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yvonne Vollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt who explained the technical features very clearly.
Sep 07, 2020 -

White Bear Acura Subaru responded

We're glad Yvonne and Matt were able to provide a good experience for you and that Yvonne was able to help you find the right car for you. Thank you for your support.

September 07, 2020

Bought my Crosstrek in for oil change and service work. Nothing was done, mouse nest still in air filter, wiper blade split, print out said immediate tire replacement, I had just gotten new tires in Novemb More

by vicsleathernlace2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Hanson
Sep 08, 2020 -

White Bear Acura Subaru responded

Based on further review with the service manager, it looks like we did confirm most of the service work was completed, we admittedly missed a few items which is why we issued you a full refund. We hope we can earn your trust back in the future.

Sep 09, 2020 -

vicsleathernlace2002 responded

The only service work that was done is a new oil filter, not sure if there was even a oil change done!

September 06, 2020

I have brought my Forester in for a couple of repairs including recall issues and some electrical problems, and their responsiveness and customer service is amazing! And the repairs were done quickly des More

by alanna.trinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you. We try our best get our guests back on the road in a timely fashion while also being thorough and efficient. Thank you for your support.

September 06, 2020

So convenient and safe to have White Bear Subaru pick up our car for service and deliver it back to our house. Very much appreciate this option during Covid. Really above and beyond our expectations. Thank More

by chees007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Lee, Manya Love, Jake Buckles
Sep 07, 2020 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you. Our guests' health and safety have always been our top priorities but are specially so during these times. Thank you for your support.

September 05, 2020

Easy in, listened well, clearly understood and repeated back to me the issues to check for clarity. Was able to offer expected solution without making it complicated. Results were as promised and on time More

by psmith58fl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you, they're really good at clarifying what need to be done with our guests' vehicles. We're glad they were able to get you back on the road in a timely fashion. Thank you for your support.

September 05, 2020

Happy with the service. I dropped a star because they said my car would be washed and it wasn’t. Spent over 1000 thought I could at please get a car wash especially when they asked me if I wanted one. Ot More

by upnth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good service experience for you. If you find yourself in the area again, please feel free to stop in and we'll be happy to wash your vehicle for you. Thank you for your support.

September 05, 2020

Happy with the COVID precautions, felt safe and comfortable. Happy with the service and the quick in and out. Appreciated the no-touch online payment option at the end. More

by LMHEUTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Her, Peng Lee
Sep 05, 2020 -

White Bear Acura Subaru responded

We're glad to hear our team was able to provide a good experience for you and able to get you back on the road in a timely fashion. Our guests' health and safety have always been our top priority so it wasn't too hard to adapt to the recent CDC regulations. Thank you for your support.

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