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White Bear Acura Subaru
Vadnais Heights, MN
7,097 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,097 reviews
August 11, 2020
I had to bring my Subaru ascent in three times in order I had to bring my Subaru ascent in three times in order for your mechanics to fix what they goofed up when they replaced my fuel pump on a recall . I had to bring my Subaru ascent in three times in order for your mechanics to fix what they goofed up when they replaced my fuel pump on a recall . My check engine light came on my eyesight went off and I told him initially to check that fuel pump installation. It took two more times before they figured enough to replace that gasket that was installed when they replace the impeller on my fuel pump. I live in Cambridge Minnesota and it takes me an hour one way to drive in every time. The second time I brought it in they had it from Monday until Friday I picked it up on Friday and then Saturday morning the check engine light went on again. On the third time that technician ( A different person ) finally had them checked the installation of that fuel pump and found a defective gasket. I had to cancel two fishing trips because I could not pull my boat because of the recall issue. The gas, the time and the inconvenience because of their incompetence astounds me . I had a brand new 2017 outback that I traded in for a 2018 outback and then I traded my 2018 in for the 2019 Subaru ascent so I am not a new car customer to the Subaru product. I am very dissatisfied with the service that took place. More
by KROEPLINWWF
Verified Customer
August 11, 2020
Everyone was professional, kind and helpful. Thank you Yvonne for everything! You were awesome and answered all my questions. I appreciate your knowledge! Thank you! Yvonne for everything! You were awesome and answered all my questions. I appreciate your knowledge! Thank you! More
by finchkrae
Employees Worked With
August 11, 2020
David Ringsred took fantastic care of my wife and myself. We felt we could trust him immediately. Very patient and gave us the best deal in town. We will always come back to David. We felt we could trust him immediately. Very patient and gave us the best deal in town. We will always come back to David. More
by bfaust911
August 11, 2020
flexibly Sam was great! I do not have 25 words just now. Thank you for listening to all my concerns. I will be in contact with the IT guy soon. Sam was great! I do not have 25 words just now. Thank you for listening to all my concerns. I will be in contact with the IT guy soon. More
by Mss
Employees Worked With
Sam Basho, Matt Hanson
August 11, 2020
Sales friendly and knowledgeable. Moe was great to work with. Happy with purchase. Financial department was very pushy with extended warranty. Declined, but felt very pressured to buy. Wouldn’t take no for with. Happy with purchase. Financial department was very pushy with extended warranty. Declined, but felt very pressured to buy. Wouldn’t take no for an answer. More
by Ak87
August 10, 2020
Routine service. Service went very well. Just a regular oil change. Car was cleaned inside and out and looked good. Don’t remember who I worked with. I have a servi Service went very well. Just a regular oil change. Car was cleaned inside and out and looked good. Don’t remember who I worked with. I have a service contract so I don’t know the price. More
by skipkiland
Employees Worked With
Matt Hanson
August 10, 2020
I bought my Subaru Forester back in 2016 and have always brought it here for my oil changes and any other scheduled maintenance. They give excellent service and I trust them completely. I feel they really c brought it here for my oil changes and any other scheduled maintenance. They give excellent service and I trust them completely. I feel they really care about my car. More
by carrietansom
Employees Worked With
Matt Hanson
August 10, 2020
Service My car was due for service I had postponed after returning from a long road trip. The work was completed and several small problems corrected. The car My car was due for service I had postponed after returning from a long road trip. The work was completed and several small problems corrected. The car was clean and fresh when finished with obvious efforts to complete the work without sacrificing protecting interior from contamination. More
by k_applen
Employees Worked With
Peng Lee
August 10, 2020
I brought my 2019 Forester in for service because it periodically fails to unlock the power rear cargo door. The technician Ryan checked with Subaru Corp and did a software upgrade that makes the rear periodically fails to unlock the power rear cargo door. The technician Ryan checked with Subaru Corp and did a software upgrade that makes the rear cargo door latch harder. Unfortunately it does nothing to fix the problem where the rear cargo door fails to open. Go on the internet and you will learn other people are experiencing this same problem. I want Subaru to buy back my Forester as I don’t have the time of day for a defective lemon vehicle. More
by JRKNUESEL
August 10, 2020
Bought a used 19 Drove over from EauClaire Wisconsin on a Saturday morning. Max and Pete got us in and out in a few hours. Was back home in time to let the dog out. Drove over from EauClaire Wisconsin on a Saturday morning. Max and Pete got us in and out in a few hours. Was back home in time to let the dog out. Lori loves her Cross Trek. Happy wife.... They gave it a bath and we were on our way home. The bath is my only negative point. Inside was perfectly detailed. There was still visible mud on the inside and back of the rims when we picked it up. After I had it home I set a 1000 psi pressure wash on the underbody. The Mud and dirt that came out from underneath was not normal. I pressure washed the driveway after I pulled it back in the garage. 12K on the car. One of my worries is that this vehicle traps dirt and road particulates under the plastic features AND SALT.. THANKS More
by JOHNSOME
