
White Bear Acura Subaru
Vadnais Heights, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I absolutely love these guys they made my dreams come true Peter Yang went the extra mile to make it happen along with Max Knutson and Rick Johnson thanks for making this girl happy true Peter Yang went the extra mile to make it happen along with Max Knutson and Rick Johnson thanks for making this girl happy More
The facility was very nice and conveniently located. Our sales guy did a great job explaining the different options we could get with the Ascent models. He listened to us and understood what we were hoping sales guy did a great job explaining the different options we could get with the Ascent models. He listened to us and understood what we were hoping to buy. He was courteous and friendly. The finance guy was also very knowledgeable and the process went fine. However the sales pitch on the extended warranty products went on too long and added unnecessary time to the process. This seems to be the new normal as we encountered this same situation when purchasing another car. Due to Covid 19 concerns the salesman was not able to sit in the car with us and show us the instrumentation etc. It would have been helpful if there would have been a video we could have watched to learn some of the main operations. Although he did tell us we can call him with questions. More
Friendly, Professional, Caring I brought in my 2010 Honda for an oil leak and ended up trading it in for a new Subaru! Matt H was working with me in the bay/service area and he I brought in my 2010 Honda for an oil leak and ended up trading it in for a new Subaru! Matt H was working with me in the bay/service area and he was great. He's always smiling and willing to help in any way he can. The staff there are always friendly and helpful. The waiting area is very nice and during non-Covid times the variety of snacks and beverages are plentiful and delicious (and include fruit). They also have tables with USB and plug-in capacity for electronics. My most recent service trip resulted in me purchasing a new vehicle. I met with sales rep Yvonne and she was great!! I told her I didn't plan to buy a new vehicle and I've never owned a new vehicle in my life; I always bought my cars outright and drove them until they died. I was hesitant about buying a new vehicle because I couldn't afford high monthly payments. She was great! She said they had many options available and she was confident she could find a vehicle that fit my needs. I told her I didn't need all of the "bells and whistles" like lane departure, blind spot detection, leather and/or heated seats, etc. I was a simple car person and if it was automatic, had a spot to plug in my phone, and AC, I was happy. I didn't want anything big (The Outback was nice, but too large for my needs). She showed me the Subaru CrossTrek and it was perfect! At no time did I feel pressured to buy a vehicle. It was a relaxing experience. I wasn't sold something out of my budget and I love my new car! The staff do follow-up calls to see if they can assist with anything, and to inquire about my satisfaction with the vehicle. I highly recommend White Bear Subaru! I rarely rate any business the highest star rating because there's always room for improvement, but I cannot think of one thing they could improve upon. Except maybe offering me a free pizza. ;) (kidding) Keri K. More
great No Pressure easy to deal with. Like the car Liked Art Price was ok. No Hassle. My son liked Art and the car, We Bought it. No Pressure easy to deal with. Like the car Liked Art Price was ok. No Hassle. My son liked Art and the car, We Bought it. More
The salespeople here, management, and general staff, are all incredibly helpful, kind, and knowledgeable. If I had any questions, they knew the answers or found them. If I had any concerns, they alleviated all incredibly helpful, kind, and knowledgeable. If I had any questions, they knew the answers or found them. If I had any concerns, they alleviated them. The staff here are excellent, they go above and beyond, and I am so glad, out of all the Subaru dealerships I could’ve chose to go to, I chose this one. More
As usual my service visit was prompt and professional. I had my first oil change which was free. I also had body side mouldings and auto dimming mirrors upgraded. I made an appointment and the service depar had my first oil change which was free. I also had body side mouldings and auto dimming mirrors upgraded. I made an appointment and the service department sent a driver to pickup my car from home. They were prompt and they returned my car home in only 2 hrs. More
Great Service Everything just great 5 Star service always Excellent customer experience always makes you fell like you are important and feel comfortable that problem will be solved G 5 Star service always Excellent customer experience always makes you fell like you are important and feel comfortable that problem will be solved Great Guy More
TomS1 Five Star Review as usual the service to repair the fuel pump was an excellent job well done, after completing the repair may car was washed and the i Five Star Review as usual the service to repair the fuel pump was an excellent job well done, after completing the repair may car was washed and the inside sanitized. GREAT JOB. More
Excellent Quick Support Excellent quick support. Walked in and walked out with a car an hour before closing. Everyone was super awesome and very productive at their job. Excellent quick support. Walked in and walked out with a car an hour before closing. Everyone was super awesome and very productive at their job. More
I had a great experience with Moe at White Bear Subaru! I bought online, and his communication and attentiveness was top notch. He made sure to quickly respond with any information I requested. When I we I bought online, and his communication and attentiveness was top notch. He made sure to quickly respond with any information I requested. When I went to pick up the vehicle in person, he was super friendly, professional, respectful, completely thorough with going through the features of the vehicle, and made sure I had all my questions answered before leaving. I would highly recommend Moe and White Bear! More