White Bear Acura Subaru

Recent purchase of a 2020 Subaru Forester My husband and I worked with Seth Vander Loop on the recent purchase of our new 2020 Subaru Forester. Seth's knowledge, professionalism and pleasant My husband and I worked with Seth Vander Loop on the recent purchase of our new 2020 Subaru Forester. Seth's knowledge, professionalism and pleasant manner made our buying experience very enjoyable. Seth was patient and respectfully answered all of our questions. He went the extra mile to get just the exact vehicle we were looking for. I would not hesitate to recommend him to a friend interested in buying a new vehicle. He was exceptional! More

The Best car dealer I know. From Sam on to Chi and the service people. This is my 3rd Subaru from White Bear. Thank you!! service people. This is my 3rd Subaru from White Bear. Thank you!! More

On time, great service people, clean afterwards. Painless. The time slot was open as my needs were met. Great job & nice people every time. Love my Subaru Painless. The time slot was open as my needs were met. Great job & nice people every time. Love my Subaru More

Fast and efficient Got in and out quickly. My service technician was great. Explained everything to me and they cleaned my car before I left. Great experience, all in al Got in and out quickly. My service technician was great. Explained everything to me and they cleaned my car before I left. Great experience, all in all. More

Everything went well from the beginning thru the finance and delivery Process it went smooth. No surprises, nothing bad happened and then I have to scramble to fix someth from the beginning thru the finance and delivery Process it went smooth. No surprises, nothing bad happened and then I have to scramble to fix something. It was nice More

Seth Vander Loop is the best car salesman I've ever dealt with. The two Subarus we bought from him are great. We've recommended Seth to others who have purchased cars from him. with. The two Subarus we bought from him are great. We've recommended Seth to others who have purchased cars from him. More

Excellent service. Fast, courteous, easy to follow procedures related to the COVID precautions. I was especially pleased when the dealer did not charge me for AC service: my car's warranty has expired procedures related to the COVID precautions. I was especially pleased when the dealer did not charge me for AC service: my car's warranty has expired just recently, and the service manager was kind enough to offer this service as a complement of the dealership. More

Disappointed in latest service and sales experience I took my 2010 Outback in to correct reason for flashing warning lights. Was advised by service technician that it needed $2500 in repairs. A very l I took my 2010 Outback in to correct reason for flashing warning lights. Was advised by service technician that it needed $2500 in repairs. A very long list. Hard to come up with that kind of money at this time. So I said give me the details and what is the minimum that is needed to get it back on the Road. That was $1500. So we did that and car is working fine. One of the additional recommendations was to replace timing belt, at $700. Technician said that he did not have a record of this being replaced, and that if it broke the entire engine would have to be replaced. So, I checked my own records, and this was replaced, at your dealership 40,000 miles ago, per general maintenance recommendations. So, I was a bit disappointed that the technician was pushing me to do a very expensive repair that your shop had already done, as scheduled. He needs to do a better records review. Furthermore, as I was consulting with the technician, I said that given the list of costly repairs, I may need to think about replacing this 2010 unit. And he said, this guy behind me, Mohammed, is in sales, he can help you with that. Very unsatisfactory experience with him. He took my car for a drive, came back and said that it is not worth much, and offered me $2000 for it. Said it was a really good offer, considering it’s condition. We then had a brief, tense, chat about lease vs purchase. I then went home and did A quick on line search for the resale value of my Outback. Your dealership, and others, are selling this very car for $7,000-8,000. Even private sales were all greater than $5000. So, in summary, I kind of felt like I was treated as a chump by these folks. I am sure that it was not intended this way. But they need to up their game on vehicle maintenance research and recommendations and customer relations. More

Always friendly staff! It’s such a smooth process from start to finish. Great communication and transparency up front- never any surprise costs. Thanks so much . start to finish. Great communication and transparency up front- never any surprise costs. Thanks so much . More