Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
White Bear Acura Subaru
Vadnais Heights, MN
7,085 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,085 reviews
February 01, 2019
Excellent Service Very helpful service. Answered my questions. They got me in the same day I called. Got my car fixed. Highly recommend them for all your Subaru nee Very helpful service. Answered my questions. They got me in the same day I called. Got my car fixed. Highly recommend them for all your Subaru needs. More
by VICKI.CAHILL
Verified CustomerEmployees Worked With
Nena Larson
February 01, 2019
Great dealership Every time I have purchased a car through Luther White Bear Subaru, they have given me great deals, worked hard to make it happen, and given plenty of Every time I have purchased a car through Luther White Bear Subaru, they have given me great deals, worked hard to make it happen, and given plenty of time to think on the big decision of getting a new car! I will always be going back there for my car! More
by eleckey
Employees Worked With
Moe Hawili
February 01, 2019
Thorough and friendly Great experience trying a used car with Luther.. drove the car a few times, no pressure... lots of patience and instruction. We are excited about the Great experience trying a used car with Luther.. drove the car a few times, no pressure... lots of patience and instruction. We are excited about the car! More
by IDA.ALPERT
February 01, 2019
Love my car From the time I emailed them to when I signed the contract I found everyone very helpful and friendly. Plus there was no pressure While I was finali From the time I emailed them to when I signed the contract I found everyone very helpful and friendly. Plus there was no pressure While I was finalizing the lease I got a call about a family emergency. I had to put everything on hold and the salesperson was so kind and understanding. I was able to complete everything on a timely basis. Along with wonderful people I now have a great car. Thanks More
by ljlease
Employees Worked With
Matt Fox was also my salesman at the store, Matthew Fox, Ahmed Deeb, Rae Walls
February 01, 2019
Great experience Scott was great to work with, super helpful, knowledgeable and friendly. He was even willing to come in on a -25 degree day so that I could test drive Scott was great to work with, super helpful, knowledgeable and friendly. He was even willing to come in on a -25 degree day so that I could test drive and ultimately purchase a van! I would definitely recommend seeing Scott if you are looking for a vehicle and I would gladly reach out to him with any other vehicle purchase. More
by TAYLOR M.
Employees Worked With
Scott Andrews
January 31, 2019
Failed to do as I asked. I asked for 6000 mile check PLUS rotation of tires as crew from selling Dealership failed to do on the Initial Servicing of my vehicle. I felt then, I asked for 6000 mile check PLUS rotation of tires as crew from selling Dealership failed to do on the Initial Servicing of my vehicle. I felt then, that they just didn't want to be bothered. They said that they didn't need rotation or Balancing. The said they would do it next time. Well, I had been to your Dealership with my Employers car and had it serviced over a number of years. I felt that we had received better customer service here than there. My question is, why is a rotation/balance listed as a service of your first visit if it is not needed, and can then even be passed over on the NEXT scheduled service? This just doesn't make sense to me. I waited for more than an hour and a half for the oil change, as the car wash was not done either as temperatures were below zero and I was told my car would freeze and I would be unable to get into it. Greg Nichols did tell me I could come and get the car wash when it warmed up. Greg gave me an estimate that included a rotation and balance. Ue Vang was the closer, and said that they had not done the rotation and balance, that it would be done the next Servicing. I wonder, Will it? The final bill was about $35 less than estimated. Thank you for asking about my experience. My background, as a Nurse and involvement in Quality Management provides me with a continuing interest in helping others seek Quality Improvement in their Workplaces. If you wish to talk furtherPlease leave a message as I do not usually answer number that I do not recognize. More
by jdorris59
January 31, 2019
Excellent "drive-in" service I used the drive-in (no appointment service) lane to replace back windshield wiper (broken at base), check tires for predicted cold weather, and check I used the drive-in (no appointment service) lane to replace back windshield wiper (broken at base), check tires for predicted cold weather, and check damage received in rear-end collision for recommendation. I was very pleased with the service and advice received - very efficient and personable. More
by laurel2s
Employees Worked With
January 31, 2019
Great Dealership This dealership is awesome. I love the reminders about oil changes and how helpful they are when I come in to get work done on my vehicle. Thank you This dealership is awesome. I love the reminders about oil changes and how helpful they are when I come in to get work done on my vehicle. Thank you for doing such and great job! More
by kdeneen
Employees Worked With
Peng Lee
January 31, 2019
Not interested in addressing the principle issue I specifically called out an issue with my brakes (unable to be depressed at specific times), that issue was ignored. They are more interested in sell I specifically called out an issue with my brakes (unable to be depressed at specific times), that issue was ignored. They are more interested in selling wiper blades. More
by stewart.woodman
Employees Worked With
January 30, 2019
Better than their sales department And way better than their finance folks. I recommend service here - they have always been polite and thoughtful. Go somewhere else to buy a new Subar And way better than their finance folks. I recommend service here - they have always been polite and thoughtful. Go somewhere else to buy a new Subaru. More
by pleewood
Employees Worked With
Peng Lee
