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White Bear Acura Subaru
Vadnais Heights, MN
7,087 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,087 reviews
January 16, 2019
2010 Forester repair. Appointment scheduled for Tuesday. Dropped off Monday morning. Got a loaner car. They started working on my car Monday. Work completed Tuesday morning Appointment scheduled for Tuesday. Dropped off Monday morning. Got a loaner car. They started working on my car Monday. Work completed Tuesday morning. Spoke to Art Stanko after picking up my car. Very helpful with questions about new cars. More
by dgese1
Verified Customer
January 15, 2019
Medium. Was shocked to go in to repair a tire and winding Was shocked to have to replace all 4 tires when I went to replace one flat tire. You have TO EXPLAIN, ahead of time, why this was necessary. You just Was shocked to have to replace all 4 tires when I went to replace one flat tire. You have TO EXPLAIN, ahead of time, why this was necessary. You just can't do the repair work and then present an unexpected bill to the customer. Talk about "sticker shock! and lack of communicating! More
by CLOVISBRACKINS
Employees Worked With
Peng Lee
January 15, 2019
Dealer and Sales Experience This was the best purchasing experience I have ever had with the dealer and their sales people in fifty years of buying cars. I would recommend t This was the best purchasing experience I have ever had with the dealer and their sales people in fifty years of buying cars. I would recommend this Acura dealer to anyone. More
by llampland
January 14, 2019
New car purchase Chi Vang (our salesman) was very good! Second vehicle we’ve purchased from him! Very good new car purchase experience. However they do need to improve Chi Vang (our salesman) was very good! Second vehicle we’ve purchased from him! Very good new car purchase experience. However they do need to improve their parts and service areas. Communication and follow through in that area is lacking. More
by homefront_1
January 14, 2019
service center ue did a great job Yvonne vollman guided me through and rae did an awesome job on warranty thank you alex showed me a few cars got my interest thank ue did a great job Yvonne vollman guided me through and rae did an awesome job on warranty thank you alex showed me a few cars got my interest thank you More
by DDAGESTAD7
January 13, 2019
Service on January 7th Good information, explanation, and ease of scheduling and drop off. I appreciate not being talked to like I'm an idiot. Thank you for listening. Good information, explanation, and ease of scheduling and drop off. I appreciate not being talked to like I'm an idiot. Thank you for listening. More
by SINGPLAY2003
Employees Worked With
Matt Hanson, Peng Lee
January 13, 2019
New Acura MDX purchase Very friendly and knowledgeable salespeople. They are very helpful and will not try to strong arm you into buying a vehicle. I would recommend thi Very friendly and knowledgeable salespeople. They are very helpful and will not try to strong arm you into buying a vehicle. I would recommend this dealership to anyone who is looking to buy a new Acura. My wife loves her new Acura! More
by SNISTLER22
January 13, 2019
They totally took care of me. It was a wonderful experience. The cars are great, the vibe is outstanding, the people care and worked on my behalf. I am a Subaru driver because of all these factors. The cars are great, the vibe is outstanding, the people care and worked on my behalf. I am a Subaru driver because of all these factors. More
by Pam
Employees Worked With
Scott Sprecher, Rae Walls
January 13, 2019
Warranty Service Recently I took in my 2017 Outback for service of electrical issues on the passenger interface. The clock was reading the incorrect time, and when it Recently I took in my 2017 Outback for service of electrical issues on the passenger interface. The clock was reading the incorrect time, and when it was set, would revert to an incorrect time. It was solved by turning off the automatic update ( which would update time for daylight savings or crossing a time line ), and then setting the correct time. I said I paid a lot for this car to have a compromised functionality. The service advisor said they had a lot of issues with the clock and that software updates were happening continuously, and at sometime my car would be updated, too. This did not feel like it was the right response - kind of like, we will fix this later when we have our bugs worked out. Why not sell the car the right way. The map function was also not working but they seemingly have that taken care of. My car also does not like to shift very well in cold weather ( CVT ) until it has gone a few miles down the road, but that was also explained as a natural and regular occurrence. No other Subaru owners I know have mentioned this issue. More
by Silverado
Employees Worked With
January 12, 2019
Fast and Efficient and friendly I have been very satisfied with the Service dept. and timely service I have received. Clean waiting lounge with beverages and snacks. Nice atmosp I have been very satisfied with the Service dept. and timely service I have received. Clean waiting lounge with beverages and snacks. Nice atmosphere. Beautiful new dealership. More
by LFHABERKORN45
Employees Worked With
Ralph Nash - Technician, James Burton
