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White Bear Acura Subaru
Vadnais Heights, MN
7,089 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,089 reviews
December 17, 2018
Returned to dealership after 18 months After intentionally avoiding this dealership for the past 18 months after very bad service, I returned to give them another chance. This time the ser After intentionally avoiding this dealership for the past 18 months after very bad service, I returned to give them another chance. This time the service was better! Took my Forester in for a loud "airplane engine noise" coming from the back rear of the vehicle. They said it would be about an hour to have it evaluated. In about 45 Minutes they returned stating the vehicle needed new wheel bearings for the rear and they would be able to do it right away if I had 2 hours to wait. So I waited on a Friday afternoon. Within about 90 minutes the vehicle was done and ready to go! Very surprised and elated that it was done so quickly. It's enough that I might return for other service. A few things to note my invoice said "complimentary car wash" was completed. The car did not appear any cleaner than when I brought it in. It also said "a copy of the completed multi-point inspection has been provided to the customer" - actually nothing was provided to me regarding a multi-point inspection. Doubt that was done - although there was no cost for it. All in all, if I received the quickness of the service every time I'd be happy and come back. I will agree with others - the waiting room is nice with plenty of goodies to consume and HVTV playing nonstop! Thank you for not putting on news or sports! More
by GufsFanaticMN
Verified CustomerEmployees Worked With
December 17, 2018
Sam Basho Our salesman was Sam and he was awesome! Such a nice man and so knowledgeable about Subaru. I didn't feel rushed at all as some dealerships make you f Our salesman was Sam and he was awesome! Such a nice man and so knowledgeable about Subaru. I didn't feel rushed at all as some dealerships make you feel. It was my first time purchasing/leasing a vehicle and he made me feel at ease. I will definitely recommend White Bear Subaru! Thank you for making my experience wonderful! More
by maggievitse1
December 16, 2018
Excellent I asked to be done in an hour because I had another appt . Worked out perfectly!! The waiting area is nice too!! Coffee is good... I asked to be done in an hour because I had another appt . Worked out perfectly!! The waiting area is nice too!! Coffee is good... More
by MHOLTERHAUS
Employees Worked With
Peng Lee
December 16, 2018
Perfect service experience My left my 2011 outback over there for couple of days. They really didn't a great job to fix it. Everything was going smoothly. My left my 2011 outback over there for couple of days. They really didn't a great job to fix it. Everything was going smoothly. More
by renzhe8239
December 16, 2018
Took to long for oil change Took 1.5 hours for a scheduled oil change and tire rotation...too long. We were told it would take an hour which we thought was long. Took 1.5 hours for a scheduled oil change and tire rotation...too long. We were told it would take an hour which we thought was long. More
by stkirt
Employees Worked With
Peng Lee
December 16, 2018
Not the quickest oil change but nice waiting area Used the Express service for my oil change. Took about an hour and a half but the waiting area was very nice. Enjoyed hot chocolate and hgtv. Used the Express service for my oil change. Took about an hour and a half but the waiting area was very nice. Enjoyed hot chocolate and hgtv. More
by solsenxx
Employees Worked With
Matt Hanson
December 16, 2018
Always Impressed Everyone is always friendly and transparent with what services will be done on my vehicle. They have always given good advice when I ask about miscell Everyone is always friendly and transparent with what services will be done on my vehicle. They have always given good advice when I ask about miscellaneous vehicle care as well. Good group of people and always quick work! More
by Srdemarrw
Employees Worked With
Matt Hanson
December 16, 2018
Oil change overcharge Call for a quote which was $80. Brought my own filter and still charged $92. Wow!!! No fault to the employees because it is all management being com Call for a quote which was $80. Brought my own filter and still charged $92. Wow!!! No fault to the employees because it is all management being competitive More
by atkees
Employees Worked With
December 15, 2018
Good service Tge people were very friendly. Price was a bit high but zi suppose it is along with other rates. Took a long time and the wipers were not replaced lik Tge people were very friendly. Price was a bit high but zi suppose it is along with other rates. Took a long time and the wipers were not replaced like we asked them to More
by Maseyh8
Employees Worked With
Nena Larson
December 15, 2018
Fast and easy Everything went as smooth as one could hope. Everyone was pleasant and service was efficient. I enjoyed my visit. I would recommend. Nice coffee machi Everything went as smooth as one could hope. Everyone was pleasant and service was efficient. I enjoyed my visit. I would recommend. Nice coffee machine too. More
by JJRHILDRETH
