White Bear Acura Subaru

Amazing Service I didn't buy a car from here but I went in to this dealership to get my car serviced because it was the closest and highest rated Subaru dealership I I didn't buy a car from here but I went in to this dealership to get my car serviced because it was the closest and highest rated Subaru dealership I could find in the twin cities area. Originally I thought there was something seriously wrong with my car because I went to Midas to get an oil change and they told me that my 2015 Subaru Legacy had a leaking oil gas pan gasket, something that only happens when a car has more that 100,000 miles and mine only has around 52,000. After leaning this info from Midas they offered to fix it for me, I said no because I wanted a second opinion from some other source and because I wasn't ready to cough up $1,000.00 to get my car fixed, that's when I called White Bear Acura Subaru to set up an appointment with them. The people on the phone were very nice and were able to set up an appointment for me the very next day. When I arrived at dealership I told them what the people at Midas told me, they quickly took care of me and told me that if it is something like that they would have to keep my car for more than a day and for that reason they would have to lend me a vehicle. I asked how much it would cost and they said it was free, something that surprised me very much. When the loaner vehicle arrived I was even more surprised to learn that it was a brand new 2018 Subaru Impreza that they were going to let my use until they fix my vehicle. I left my vehicle with them on Thursday and they had it fixed by Tuesday, as it turns out the people at Midas lied to me or the person that change the oil in my car at Midas did not know what they were doing because the White Bear Acura Subaru mechanics told me that everything was well and that the oil cap was loose and the only thing needed to fix my problem was another oil change. Since the people at Midas didn't do the oil change properly my car leaked a bunch of oil and needed more. To summarize I only had to spend $85.00 to fix my car instead of the original $1,000.00 and not only that but I got to drive a brand new car for 5 days which was a blast. The people at White Bear Acura Subaru are dedicated to serve their customers and trustworthy and because of this experience that I had with them they have gained a life time customer, I will definitely come back to get my car serviced with them and one day even buy a new car from them. Thank You White Bear Acura Subaru. More

Great buying experiance I was really happy to do business with Subaru at this dealership location,. the staff is exceptionally friendly answering all my questions and going w I was really happy to do business with Subaru at this dealership location,. the staff is exceptionally friendly answering all my questions and going well out of their way to meet my needs. I purchased a new car with minimal pressure and followed great advice of the main employee who assisted me. More

Well Done Everyone we encountered were easy to work with and respectful. They stayed late to push the paperwork through. The financial piece was smooth and qu Everyone we encountered were easy to work with and respectful. They stayed late to push the paperwork through. The financial piece was smooth and quicker than other places I've been in the past. This is our 4rth Subaru. Just passed my old Outback on to my 16 year old daughter. I think we will continue to buy and drive Subarus for their safety and ease of service. More

Excellent experience Both Landon and Scott were very pleasant to work with. Awesome experience overall! Landon was extremely personable and treated me as a friend more so Both Landon and Scott were very pleasant to work with. Awesome experience overall! Landon was extremely personable and treated me as a friend more so than a customer. and Scott was insanely nice and helpful! More

Maintenance I sent a review a little bit earlier and made a mistake for the person who did the service. He was Peng Lee. Penguin was great! I sent a review a little bit earlier and made a mistake for the person who did the service. He was Peng Lee. Penguin was great! More

Quick, friendly, and easy! The whole crew was very helpful and quick on their feet and fingers. They worked with me in all areas and made the whole experience comfortable. Thank The whole crew was very helpful and quick on their feet and fingers. They worked with me in all areas and made the whole experience comfortable. Thanks guys! More

Great 1st Service Experience I went to get my first oil change and tire rotation at White Bear Subaru and the service was great! Friendly and helpful staff members took care of me I went to get my first oil change and tire rotation at White Bear Subaru and the service was great! Friendly and helpful staff members took care of me and the waiting area was comfortable and had complementary snacks and drinks. More

Quick friendly service No pressure, accurate details of service, friendly service. Matt is great and I trally like the quality of customer service. Always feel satisfied whe No pressure, accurate details of service, friendly service. Matt is great and I trally like the quality of customer service. Always feel satisfied when I leave. More

Helpful I’m very happy with how helpful Seth was. He answered our questions and helped us get a price that was better than we hoped for. We’ll be back! I’m very happy with how helpful Seth was. He answered our questions and helped us get a price that was better than we hoped for. We’ll be back! More