
White Bear Acura Subaru
Vadnais Heights, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Beautiful building, Interesting people I purchased a car recently from the dealership. The main reason I went to the White Bear dealership was due to proximity to my home. The sales person I purchased a car recently from the dealership. The main reason I went to the White Bear dealership was due to proximity to my home. The sales person was great - informative, bent over backwards to answer questions. The Finance guy was nice, personable, but we had to re-do paperwork a couple times due to his mistakes. The whole process took over 3 hours, which I think is extensive since I knew what I wanted... they made me wait for quite some time in between meetings for what seemed like no reason, it was not that busy. The General Manager is not a person who tries to make you feel good about your purchase, but pressures you and treats you like you an an idiot if you do not agree to his offer, especially if you are a woman. I feel I received an okay deal, the best deal, no, but okay. I left feeling slightly upset, but happy the experience was over. I had an appointment with the Sales person who follows up after a new car purchase so you can go over the functions of the car. He was very cordial and helpful. My last comet will be about an incident after my purchase. I will not give too many details away since I do not trust I would not receive retaliatory measures. I had a problem I wanted the dealership to fix, the sales manager was incredibly rude to me and the sales person, after making me wait for over half an hour, I finally got assistance to my request. That being said. I love my car, I will keep going there and be happy to see my sales representative and grab a cookie. I indicate I would not recommend, because this web-service forces me to choose to submit this review. I honestly cannot say one way or another if I would recommend, there are too many nuances, and I do not have a long relationship with the dealership yet. If you do go, bring a sweater, its freezing in there! More
Great Service My service advisor was Nena and she was great to work with. She answered all of my questions and made sure I was satisfied. Would like to work with he My service advisor was Nena and she was great to work with. She answered all of my questions and made sure I was satisfied. Would like to work with her again. More
Programming a remote start fob I had a 2:30 appointment to program a remote start fob that was not with one of our key sets when we bought the car a month ago. It took over 2 hours. I had a 2:30 appointment to program a remote start fob that was not with one of our key sets when we bought the car a month ago. It took over 2 hours. More
Highly recommend Marilyn Babcock I recently stopped by White Bear Subaru on a Friday afternoon and had the pleasure of working with Marilyn Babcock. We love the 2018 Subaru Outback 3 I recently stopped by White Bear Subaru on a Friday afternoon and had the pleasure of working with Marilyn Babcock. We love the 2018 Subaru Outback 3.6R but unexpected circumstances on our end caused us to need to delay our car purchase decision for now. I however felt compelled enough to share the wonderful experience I had with Marilyn Babcock. Part of the reason to do this is that my only other prior interaction (via phone and email) with a different salesperson at WBL Subaru was highly unprofessional and disappointing. I contemplated writing off WBL Subaru all together after that but I decided to give them another try due to the dealerships proximity to my home and was so pleasantly surprised by Marilyn. She was very kind, knowledgeable and patient. She simply had a wonderful approach and demeanor. I never once felt pressured in anyway and very much enjoyed getting to know her. We plan to revisit our new car purchase in Q1 2019 and will definitely plan to reach out to Marilyn again at that time. Even with the fact that WBL Subaru has a beautiful new dealership and a very large inventory of colors and models to choose from, everyone deserves the opportunity to have a positive car buying experience. So if that's what you want as well, then be sure to work with Marilyn Babcock!! Keep up the great work, Marilyn! More
First Time Buyer(s) My friends daughter and I both were interested in looking at Subarus so we stopped by White Bear Subaru, Dan Christopherson was great to work with. Bo My friends daughter and I both were interested in looking at Subarus so we stopped by White Bear Subaru, Dan Christopherson was great to work with. Both of us are first time buyers and Dan was very thorough and respectful to both of us. I really appreciated the attention he gave us individually. I did not intend to purchase a car that day but when Dan had me test drive a used 2013 Forester that ticked all my boxes down to the color, I had some serious thinking to do and he gave me that time. He then turned his attention to my young friend and totally impressed me by treating her like the potential buyer that she was not a young kid. After her test drive of an Outback, I had been texting my son-in-law and he confirmed that for the year, mileage, condition the he felt it was a very good deal. So I tentatively said I would purchase the Forester. Dan then noticing my "fear" assured me that they have a 5 day/500 mile return policy and that if during that time I decided I just didn't want it or couldn't do it, I could bring it back with no problem. He was kind to explain the whole process not only for me but for the benefit of my friend so that she would be ready to make a future purchase also. I would highly recommend White Bear Subaru/Acura to anyone thinking of making a car purchase. Thank you Dan for helping through my first vehicle purchase! More
good service the service coupon was honored, the work was explained, verified and done in the time estimated and I received a complimentary car wash. thank you. the service coupon was honored, the work was explained, verified and done in the time estimated and I received a complimentary car wash. thank you. More
Great Experience Very polite and didn't beat me up for my trade, unlike another Acura dealership I had an experience with. Salesperson was not pushy and was more than Very polite and didn't beat me up for my trade, unlike another Acura dealership I had an experience with. Salesperson was not pushy and was more than happy to answer all my questions. I think I found my new dealership and will be recommending my family and friends for future business. More
1st service/simple oil change & tire rotation My first service here after i bought a bring new 2018 WRX. took it in for oil change oil filter change and tire rotation drop it off and pick up after My first service here after i bought a bring new 2018 WRX. took it in for oil change oil filter change and tire rotation drop it off and pick up after. a few days later found out there was a kinda hard deep scratche to the driver side rim. the thing is that the tire was find no scratches at all on the tire etc. though the tire sticks out farther then the rim on the side yet the rim is scratched somehow. and i know i didn’t run over any curves. that just leave me thinking what if the service boy did this.? More
good sales guy thanks for the help Julius was great thanks for the help! Knew about the car and was a big help in the purchase. Thanks for the cookie as well. Julius was great thanks for the help! Knew about the car and was a big help in the purchase. Thanks for the cookie as well. More
Terrifc It was a pleasure having Sam as our salesman. He was very knowledgeable and friendly. He patiently explained each of the many functions of our complex It was a pleasure having Sam as our salesman. He was very knowledgeable and friendly. He patiently explained each of the many functions of our complex car. Indeed, he went over several of the functions more than once. I am used to salesman giving a customer the sense that they are in a hurry, quickly going through the features. Also, I appreciated the price and no need to haggle about the price. The best car salesman with whom I have dealt in more than 40 years of buying cars! More