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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,921 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,921 Reviews of White Bear Acura Subaru - Service Center
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June 12, 2021
They are prompt, but not pushy; explain things thoroughly and in simple terms ; are friendly and will happily wash my car after each visit which I appreciate! and in simple terms ; are friendly and will happily wash my car after each visit which I appreciate! More
by PATTYIHLER
Verified CustomerEmployees Worked With
Peng Lee
Helpful June 11, 2021
Quick service at a fair price. Everyone was very nice and I was even able to Have my dog in the waiting area while I got my minor repairs done. I was even able to Have my dog in the waiting area while I got my minor repairs done. More
by VAGABONDFCR
Employees Worked With
Jesse Wood
June 11, 2021
Great service from the service writer, service technicians, and reservations staff. My Subaru Forester battery went dead and I was able to get a new one from Subaru installed in less than 2 hours technicians, and reservations staff. My Subaru Forester battery went dead and I was able to get a new one from Subaru installed in less than 2 hours. More
by DJW69
Employees Worked With
Peng Lee
June 07, 2021
They were all very helpful, very straight forward and friendly. It was a well run service area. If I still owned an Acura, I would use them again. friendly. It was a well run service area. If I still owned an Acura, I would use them again. More
by meg
Employees Worked With
Doug Hanson, Jake Buckles
June 07, 2021
Luke does an EXCELLENT job explaining issues pertaining to my vehicle. His service is the reason I drive from Champlin to White Bear for service. to my vehicle. His service is the reason I drive from Champlin to White Bear for service. More
by melissaerickson@comcast.net
June 06, 2021
Efficient, high-quality service every time! Friendly, helpful staff. Twenty five words is more than I thought, so: good, clean, kind, in, it, a, is. helpful staff. Twenty five words is more than I thought, so: good, clean, kind, in, it, a, is. More
by PAUL.BOETTCHER
Employees Worked With
Jake Buckles
June 05, 2021
Very professional operation. It was great to have a loaner vehicle while my Forester was being worked on. This is my 3rd Subaru so I'll be back. loaner vehicle while my Forester was being worked on. This is my 3rd Subaru so I'll be back. More
by gerryuchytil
Employees Worked With
June 04, 2021
Love is what makes a Subaru & service! This dealership & its service dept. are Top Notch. Greg Nichols was my write up guy. He is always very personable, friendly & greets you with a smile. He and Dee ma its service dept. are Top Notch. Greg Nichols was my write up guy. He is always very personable, friendly & greets you with a smile. He and Dee make a great dinamic-Duo in their Dept... Don't lose these guys!! My auto needs were taken care of! Keep it up guys! :) More
by Happy Mac
June 03, 2021
Very professional and friendly. Respectful and not pushy sales staff. Service staff provide you with an amazing level of comfort while discussing what's needed and upcoming services sales staff. Service staff provide you with an amazing level of comfort while discussing what's needed and upcoming services More
by borstarhymes
June 02, 2021
We were told we needed to immediately set up a 'diagnostic' appointment after we were told there was a suspicion of an oil leak during a routine maintenance. We did so - involving taking unpaid ti 'diagnostic' appointment after we were told there was a suspicion of an oil leak during a routine maintenance. We did so - involving taking unpaid time off of work - only to arrive and be told that we, in fact, do not need to take any action and should just 'be on the look out for leaks.' This was an enormous waste of our time (and money) and added a layer of uncertainty to what was otherwise a lovely trip we were planning to take involving a long drive. Not a fun thing to worry about while you're on vacation. I don't believe any one person was necessarily 'at fault' here - but seems more like a procedural issue that might need to be addressed. If one set of techs think something is an issue (clearly subjective) - its a pretty frustrating thing as a customer to go to these lengths only to be told by another set of techs not to worry about it. More
by J
Employees Worked With
I do not know the names of the individuals
