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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,971 Reviews

3,971 Reviews of White Bear Acura Subaru - Service Center

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July 12, 2021

well done, thanks for the support. I do not appreciate well done, thanks for the support. I do not appreciate this survey design that requires a word count. Unethical and takes away from the positive e More

by nelso468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pia Vang, Brandon Johnson, Irving Lopez
Jul 16, 2021 -

White Bear Acura Subaru responded

Thank you for the overall positive review. Unfortunately, the word count is enforced by DealerRater and not on the individual dealership side. We apologize for the inconvenience this may cause.

July 11, 2021

Friendly, caring staff. White Bear Acura has been my "go to" for many years for purchasing new vehicles, major repairs, service, routine maintenance. Very professional, willing to go out of their way to ma More

by kanderson1847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Leth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schaible, Jake Buckles
Jul 12, 2021 -

White Bear Acura Subaru responded

We really appreciate your continued support through the years. We try our best to form this kind of relationship with all our guests by providing an exceptional experience, so we can't thank you enough for your continued business. We look forward to working with you again for many more years!

Jul 12, 2021 -

kanderson1847 responded

Thank you White Bear Acura!

July 10, 2021

Very helpful and know how to communicate with their customers. They take their time to help everybody, according enough time for each of them. Rarely saw such good service More

by SAFI.MY95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Andrews
Jul 12, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us. We try our best to make sure there is always someone available to help our guests. Thank you for your support!

July 10, 2021

Everyone in the dealership were absolutely great, from the salesman Seth to the guys in service department. Absolutely love the place. Will bring my subaru to them again for service. I highly recommend More

by NORTHERNCOUNTRYGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Jul 12, 2021 -

White Bear Acura Subaru responded

We're glad Seth and the rest of our team provided a good experience for you. Thank you for your support! We look forward to seeing you again for your first service!

July 09, 2021

Service was great, on time. Everyone was courteous and able to tell me exactly what I was having done. I don't have anything else to say. More

by thedeaconterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to get you back on the road in a timely manner. Thank you for your support!

July 08, 2021

I'm on my 3rd Acura and always come to this dealer for service as they know how to provide great customer care - Luke is great and takes time to explain and answer questions. More

by lwilk1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

White Bear Acura Subaru responded

We're glad Luke is always able to address all your concerns. Thank you for your continued support!

July 08, 2021

Clean facility, friendly staff, and well organized. I'd like to specifically recognize Greg Nichols who has worked with me on several occasions and is consistently very helpful and professional. More

by susanott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

White Bear Acura Subaru responded

We're glad Greg provided a good experience for you! Thank you for your kind words and we appreciate the support!

July 07, 2021

Great service from Dee. He went the extra mile when something was not fixed properly and it was done without charge. Appreciate this great service. More

by bsteffen
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

White Bear Acura Subaru responded

We're glad Dee was able to fix the issue with your car and it's always nice when things are free! Thank you for your support! We look forward to working with you again in the future!

July 07, 2021

Good service, this was for a lost key replacement, my fault. Only wish the replacement didn't have to cost so much. Not becoming to a Subaru. More

by Gary Lee Kullman
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Lee
July 06, 2021

I like everything about this dealership definitely will buy next car again More

by CHANROTHCHEM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Bwabye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

White Bear Acura Subaru responded

That's good to hear! We look forward to working with you again in the future!

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