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White Plains Honda
White Plains, NY
2,144 Reviews
White Plains Honda is the area's leader in New and Certified Pre-Owned Honda Sales and Service.
Our dealership opened in 1987; we were the area's first Honda store. We've been very successful through the years and we believe that our success is due to how we treat our guests.
Something that may interest you is the way our Sales Team is compensated. We are paid to satisfy our customers rather than on how much profit we generate. This takes the pressure off the sales department and you, so we can concentrate on fulfilling your needs rather than the price of the car.
Our "customer first" approach is the reason our guys and gals enjoy working here. Buying a car at White Plains Honda is non-confrontational and fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,144 reviews
August 26, 2015
Employee conduct I enjoyed working with Andre, Jamie and Wilbert in purchasing my used vehicle. They made the process easy and remained professional at all times. Wh I enjoyed working with Andre, Jamie and Wilbert in purchasing my used vehicle. They made the process easy and remained professional at all times. When I was reconsidering my purchase, this team assisted me with feeling at ease. There is nothing negative that I could say about this team that assisted me. If I were to need a vehicle in the future, this team would be the one to work with and I was impressed. I am not an easy customer to deal with and it was no problem with them. Thank you for your assistance and professionalism. The person I did have a difficult time with was the used car dealership manager Jerzey. He starts off pleasant and professional and his demeanor changes when you do not move quickly enough to purchase the vehicle. I felt that he was pushy and unprofessional. He made a comment that he would just give the vehicle to a young kid that was interest, which was unprofessional. More
by Giggles
Employees Worked With
Wilbert Mendoza, Andre Chandool
August 25, 2015
lack of drama, Bob was very helpful and I plan to send my friends to him. At the end he even set up my blue tooth for me after I told him I had no idea how that wou Bob was very helpful and I plan to send my friends to him. At the end he even set up my blue tooth for me after I told him I had no idea how that would work. Very considerate and I appreciated that he never pressured me. Victor explained everything very clearly and was very helpful and pleasant. More
by mmw
August 22, 2015
A great experenice I just went to the dealership just to look around . But when Ms Lajud approach me and had me test drive the car and told me all the features in the ca I just went to the dealership just to look around . But when Ms Lajud approach me and had me test drive the car and told me all the features in the car, i knew right away that i wanted to lease the car with the option to buy. More
by Hermrod
Employees Worked With
Katherine Lajud
August 20, 2015
outstanding Donna was amazing and spot on. she is the best sales person i have dealt with ; everyone at Honda White Plains was courteous and the training on the Donna was amazing and spot on. she is the best sales person i have dealt with ; everyone at Honda White Plains was courteous and the training on the new car was also extremely well organized. this is my 2nd car i get from Honda White Plains and you have earned my business for years to come! Thanks you! More
by gilles
Employees Worked With
Donna Ann Lozinsky
August 20, 2015
Very good service, effective sales Brian the salesperson was very helpful. They were able to manage my requests and were opened to my wishes. Car was exactly the same as advertised. Tha Brian the salesperson was very helpful. They were able to manage my requests and were opened to my wishes. Car was exactly the same as advertised. Thank you! More
by Balazs
Employees Worked With
Brian Vasquez
August 19, 2015
great staff awesome staff, pricey lease but hopefully i can adjsut this in the future. my wife really wanted th ehonda pilot 2016 so as a ny man i did what i had awesome staff, pricey lease but hopefully i can adjsut this in the future. my wife really wanted th ehonda pilot 2016 so as a ny man i did what i had to do and make his wife happy More
by billy
Employees Worked With
August 15, 2015
Amazing Service!! About 2 years ago, I had visited White Plains Honda thinking of replacing my 1999 Toyota, at the time, I wasn't completely sure if I was ready to purc About 2 years ago, I had visited White Plains Honda thinking of replacing my 1999 Toyota, at the time, I wasn't completely sure if I was ready to purchase a new or a used car. Go forward two years to 2015 -- after many months of research on buying a car (If you haven't started, THERE IS A LOT OUT THERE in the internet, you will feel overwhelmed, but happy you're a more informed consumer). After visiting about 3 showrooms in the NY and NJ area, I was not happy either with the service or the price. My spouse and I realized this time we could visit White Plains Honda, and we are so happy we did! Within less than a week, I was able to trade in my old car for a 2012 Honda Accord. We could not be more happy with our car, or with the price. Everyone is friendly, courteous, willing to help. I'll admit I was a little impatient, I wanted to get the car on a Saturday after visiting the showroom on a Thursday, I almost pulled out! My sales associate, Bob, remained in constant communication with me about the status of the car, what they needed from me, etc. The White Plains Honda team definitely stepped it up, worked together, and now I have my new "whip" (a very nice car). I love my car, and if I ever need to finance or purchase a new or used car, White Plains Honda will definitely be my go-to place!!! Convenient location, a lot of space, and places to eat or walk around while you're waiting :-) More
by Csor8860
August 07, 2015
Bob Mancini is great Bob Mancini is customer service driven. He answered all my questions and was not pushy at all to purchase a car. He is very patient and helpful and Bob Mancini is customer service driven. He answered all my questions and was not pushy at all to purchase a car. He is very patient and helpful and I purchased car based on his quality of service as well as the quality of the car. I will recommend him to all of my friends and family. Plus I was able to get a good amount for my trade as opposed to other dealerships that did not. Great job Bob and White Plains Honda. More
by hcrs24779
Employees Worked With
July 31, 2015
I FEEL CHEATED AND FRUSTRATED PLEASE AVOID THIS DEALERSHIP............. I bought new Pilot 2016 2 days ago onJuly 29th 2016, ever since then, i m sitting at the dealership for hou PLEASE AVOID THIS DEALERSHIP............. I bought new Pilot 2016 2 days ago onJuly 29th 2016, ever since then, i m sitting at the dealership for hours. Starting from car buying experience, which was ok but after that, everything went wrong. I can write 3 pages on bad experience for each day. All Honda lovers please avoid to go to this dealership. If u make the mistake and still buy the car from them,i beg u not to install any accessories, coz i guarantee that you will ripped off. Even if u ignore this and still install an accessory, please, please, please double check the product, again i guaratee it will be expensive from any other dealer and not what u wanted or asked for. Finally if u do all the above mistakes, please dont get your car serviced over there. Ignoring all the bad things that happened with the car buying process and the contract of financing, i'll share the experience with the readers of July 31st 2016. I purchased running boards from them, which was suppose to be illuminated. It was not only the wrong one but, i was charged $400 over. Still i went to the dealership to request the change and still pay the difference. Here's the response after finding out that i was right, from the Manager. The manager wanted me to $500 for the replacement, because their service department is Union and the delaership cannot do anything bout it. I want to write more, but hopefully the messaqge is clear..........................DONT GO TO THIS PLACE AND GET FRUSTRATED. Thanks. Aisha/ Rohan. More
by Rohan Fernandes
Employees Worked With
Other Employees :
TATIANA (SALES) JAMIE BUCHBINDER (PARTS AND ACCESSORY)
July 26, 2015
stay away don't trade in your car there horibble for your trade good luck not honest walked out the show room asap my car was in tip top shape don't trade in your car there horibble for your trade good luck not honest walked out the show room asap my car was in tip top shape More
by distadio56
Employees Worked With
