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White Plains Honda
White Plains, NY
2,157 Reviews
White Plains Honda is the area's leader in New and Certified Pre-Owned Honda Sales and Service.
Our dealership opened in 1987; we were the area's first Honda store. We've been very successful through the years and we believe that our success is due to how we treat our guests.
Something that may interest you is the way our Sales Team is compensated. We are paid to satisfy our customers rather than on how much profit we generate. This takes the pressure off the sales department and you, so we can concentrate on fulfilling your needs rather than the price of the car.
Our "customer first" approach is the reason our guys and gals enjoy working here. Buying a car at White Plains Honda is non-confrontational and fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,157 reviews
August 07, 2015
Bob Mancini is great Bob Mancini is customer service driven. He answered all my questions and was not pushy at all to purchase a car. He is very patient and helpful and Bob Mancini is customer service driven. He answered all my questions and was not pushy at all to purchase a car. He is very patient and helpful and I purchased car based on his quality of service as well as the quality of the car. I will recommend him to all of my friends and family. Plus I was able to get a good amount for my trade as opposed to other dealerships that did not. Great job Bob and White Plains Honda. More
by hcrs24779
Employees Worked With
July 31, 2015
I FEEL CHEATED AND FRUSTRATED PLEASE AVOID THIS DEALERSHIP............. I bought new Pilot 2016 2 days ago onJuly 29th 2016, ever since then, i m sitting at the dealership for hou PLEASE AVOID THIS DEALERSHIP............. I bought new Pilot 2016 2 days ago onJuly 29th 2016, ever since then, i m sitting at the dealership for hours. Starting from car buying experience, which was ok but after that, everything went wrong. I can write 3 pages on bad experience for each day. All Honda lovers please avoid to go to this dealership. If u make the mistake and still buy the car from them,i beg u not to install any accessories, coz i guarantee that you will ripped off. Even if u ignore this and still install an accessory, please, please, please double check the product, again i guaratee it will be expensive from any other dealer and not what u wanted or asked for. Finally if u do all the above mistakes, please dont get your car serviced over there. Ignoring all the bad things that happened with the car buying process and the contract of financing, i'll share the experience with the readers of July 31st 2016. I purchased running boards from them, which was suppose to be illuminated. It was not only the wrong one but, i was charged $400 over. Still i went to the dealership to request the change and still pay the difference. Here's the response after finding out that i was right, from the Manager. The manager wanted me to $500 for the replacement, because their service department is Union and the delaership cannot do anything bout it. I want to write more, but hopefully the messaqge is clear..........................DONT GO TO THIS PLACE AND GET FRUSTRATED. Thanks. Aisha/ Rohan. More
by Rohan Fernandes
Employees Worked With
Other Employees :
TATIANA (SALES) JAMIE BUCHBINDER (PARTS AND ACCESSORY)
July 26, 2015
stay away don't trade in your car there horibble for your trade good luck not honest walked out the show room asap my car was in tip top shape don't trade in your car there horibble for your trade good luck not honest walked out the show room asap my car was in tip top shape More
by distadio56
Employees Worked With
July 14, 2015
2015 Honda CRV Entire staff was very courteous. Our salesperson was polite, knowledgeable and took the time to really help us out by answering our questions, showi Entire staff was very courteous. Our salesperson was polite, knowledgeable and took the time to really help us out by answering our questions, showing us all of the relevant features of the vehicle, etc. He also was nice enough to notify our insurance company of the transaction, which saved us a step. The dealership also gave us a very fair trade-in value for our 2002 Accord despite it having just been in an accident. More
by JG0831
Employees Worked With
Dan Eraifej
July 13, 2015
Unsatisfied If you love spending your day waiting for an oil change, definitely come to White Plains Honda service. Had an early morning appointment, over two hou If you love spending your day waiting for an oil change, definitely come to White Plains Honda service. Had an early morning appointment, over two hours later, they hadn't even started. And the person at the desk giggled and said she had skipped us. I'm not sure what was so amusing. I brought my two children with me because this was supposed to be quick, but this was very unprofessional. I should not be waiting three hours for a simple oil change. More
by PilotFam
Employees Worked With
Karen? Difficult to read writing
July 04, 2015
great service Great service great service great service. The sales manager worked with me. He was willing to change the car to make sure am fully satisfied Great service great service great service. The sales manager worked with me. He was willing to change the car to make sure am fully satisfied More
by nordia
Employees Worked With
July 04, 2015
2015 Honda Accord White Plains Honda was extremely conscientious about making me happy and working out a deal for buying back my 2013 Honda Accord and selling me a 2015 White Plains Honda was extremely conscientious about making me happy and working out a deal for buying back my 2013 Honda Accord and selling me a 2015 Honda Accord. They were always very courteous and extremely friendly and pleasant. No complaints except at times, I found myself waiting a bit longer than I felt necessary. Otherwise, they were excellent. More
by ACS24
Employees Worked With
Jonathan Rios, Sandy Mendoza V
July 03, 2015
Air bag recall I brought my 2002 Accord in to have the driver’s side airbag replaced under warranty, I dropped the car off at 7am with the expectation that I would p I brought my 2002 Accord in to have the driver’s side airbag replaced under warranty, I dropped the car off at 7am with the expectation that I would pick it up at 5pm. They called me to ask if I could leave the car overnight so they could work on it the next day. No problem, I had access to another car. The following night I arrive at 5pm to pick up the car, they are still working on it. I wait for an hour, then drive it home. 2 days later on a trip to RI, I realize the cruise control buttons on the steering wheel no longer work. I call up service, and Anthony (I believe) is like “Oh no, we didn’t do that. You’ll have to pay to have us to diagnose the problem”. Bye WP Honda, I’ve traded my Accord in for a Ford Fusion. More
by Rogerthat
Employees Worked With
Anthony
June 28, 2015
Great deals and nice people Did a deal within 15 minutes after the test drive... The deal price was the best in 100 mile radius.. ..pleasant to work with.. Overall a great ex Did a deal within 15 minutes after the test drive... The deal price was the best in 100 mile radius.. ..pleasant to work with.. Overall a great experience! More
by Chaitanya
Employees Worked With
Kevin
June 27, 2015
Amazing and smooth transaction!! After calling every dealership in NY, NJ, PA, CT, MD & FL I was on my way to Tennessee to purchase a 2015 Honda Pilot Touring with 12 miles on it. The After calling every dealership in NY, NJ, PA, CT, MD & FL I was on my way to Tennessee to purchase a 2015 Honda Pilot Touring with 12 miles on it. The day before I was set to leave on my 650 mile road trip, I received a followup call from White Plains Honda telling me that they had a brand new 2015 Touring in the color I wanted with 11 miles on it. Needless to say that night I was on my way to White Plains where I purchased my Pilot. They were amazing!!! Thanks Ivan, Noreen, Jaime & Kurt. More
by Carmela221
Employees Worked With
Ivan Rados & Noreen
