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White River Toyota

White River Jct, VT

4.9
3,597 Reviews
White River Toyota is the Upper Valley's home for quality new and certified used Toyota vehicles, as well as used vehicles of all makes and models. We have been serving customers in Hanover, Lebanon, Rutland, Hartford, Claremont, and Manchester since 1994, and since then, we have committed ourselves to providing a quality experience to you, our customer. Our staff is provided with Toyota factory training, and equipped with the best technology available to make your experience at our dealership is the best it can possibly be. We believe that buying a car should be an enjoyable experience from choosing the right vehicle to fit your needs all the way through signing on the dotted line and bringing your new vehicle home. We will ensure that you're getting our best possible price on your new car or truck, and our Toyota factory trained and ASE Certified service team will help you keep it in peak condition after you bring it home.
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303 Sykes Mountain Avenue

White River Jct, VT

05001

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Showing 3,597 reviews

October 20, 2020

White River Toyota is the best experience I have ever had purchasing a new vehicle. Sheldon was nothing short of amazing....professional, kind, easy going, honest and direct. I never felt pressured or that s More

by Amanda R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Snavely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

White River Toyota responded

Amanda, Thank you for taking the time to share your feedback - We are so pleased to hear that Sheldon and Chris were able to help make shopping for your new Toyota an enjoyable experience. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

October 18, 2020

As always this time too the experience of servicing was very good. The job was done pretty much before time and the service manager described in detail all the different areas touched upon. Quite satisfied More

by abhimanyu4211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stearns
Oct 19, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that your recent service appointment went smoothly! We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

October 18, 2020

Kimberli is the best. With all the turnover in the Service Department, I am thrilled she is still there. She is personable, knowledgeable, and I count on her! More

by stapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

White River Toyota responded

Thank you for taking the time to to share your feedback - We are pleased to hear that you have enjoyed working with Kim, and that she was able to ensure that your recent appointment went smoothly! We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

October 18, 2020

Zach was friendly, knowledgeable and not pushy. We ended up trading our Tacoma for a 2021 RAV4 and we love it! White River Toyota is lucky to have Zach and we were lucky to get him as our salesperson! I w More

by sjlauzon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hatch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Elliot, Jessica Borges, Nicole Lyford
Oct 19, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback, and congratulations on your Tacoma upgrade! We are pleased to hear that you enjoyed working with Zach, and that he was able to ensure that the process of finding your new truck went smoothly. We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, enjoy your new Tacoma, and safe travels!

October 17, 2020

Zach was great. I've had 30+ years of being a retail manager and Zach has a nice sales flow and product knowledge base. Thank you. More

by taylormade714ce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Morrissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Zach to find your new Toyota! We look forward to seeing you for your first scheduled maintenance visit, Until then, safe travels!

October 16, 2020

In my new car purchase, Marty was friendly, open, honest and completely direct. I asked for a fair price and I received one, in fact better than I expected. He made the paper work clear and understandable More

by tmchenry
Recommend Dealer
Yes
Employees Worked With
Marty Adams
Oct 16, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Marty, and that he was able to make sure that finding your new Toyota was a smooth and enjoyable process! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

October 14, 2020

Sheldon was so helpful and knowledgeable and doesn’t make you feel like you’re dealing with the stereotypical car salesman! Top notch! I couldn’t be happier with my whole experience. More

by ncremo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Snavely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

White River Toyota responded

Nicole, Thank you for taking the time to share your feedback, and for your kind words for Sheldon. We are so pleased to hear that you enjoyed working with him to find your new 4Runner, and are glad to hear that you're enjoying it! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

October 11, 2020

A professional salesman with attention to the buyers needs. Explained everything in easy to understand terms. Will definitely buy another Toyota from White River Toyota! More

by Tracey
Recommend Dealer
Yes
Employees Worked With
Marty Adams
Oct 12, 2020 -

White River Toyota responded

Tracey, Thank you for taking the time to share your feedback - We are pleased hear that you enjoyed working with Marty to shop for your new Toyota, and that he was able to help you find the perfect vehicle to fit your needs! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

October 10, 2020

White River Toyota is a well organized dealership and service department. Service was done in the estimated time frame and the personnel were friendly and informative. I would recommend them to friends a More

by omarlzook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Raney
Oct 12, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that your recent visit to our service department went smoothly, and that you have enjoyed working with Dana and our staff! We look forward to seeing you for your next scheduled maintenance appointment, Until then, safe travels!

October 10, 2020

The quality of service in the service dept was excellent. Dana is always friendly, pkeasant and accommodating. Waiting 3 and 1/2hours was not an issue ,given the service needed. Unable to wear a mask, I was More

by Adams70char
Recommend Dealer
Yes
Employees Worked With
Dana Raney
Oct 14, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that overall your visit to our service department was an enjoyable one, and that your appointment went smoothly! To address your mask-related concerns: It is indeed within the guidelines for the state of Vermont for you to be in our indoor waiting area without a mask, if (to quote state guidelines) wearing one 'Creates a challenge that is complicated or irritated by a facial covering.' We apologize for the confusion during your visit; we will be working to educate our staff on the state mandate, so as to avoid such situations in the future. We appreciate both your feedback, and your patience with us as we continue to navigate these difficult times. Please rest assured that we are constantly working to find new and better ways to safely serve our customers, especially with the colder winter months coming. We look forward to seeing you again, Safe travels!

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