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White River Toyota

White River Jct, VT

4.9
3,234 Reviews
White River Toyota is the Upper Valley's home for quality new and certified used Toyota vehicles, as well as used vehicles of all makes and models. We have been serving customers in Hanover, Lebanon, Rutland, Hartford, Claremont, and Manchester since 1994, and since then, we have committed ourselves to providing a quality experience to you, our customer. Our staff is provided with Toyota factory training, and equipped with the best technology available to make your experience at our dealership is the best it can possibly be. We believe that buying a car should be an enjoyable experience from choosing the right vehicle to fit your needs all the way through signing on the dotted line and bringing your new vehicle home. We will ensure that you're getting our best possible price on your new car or truck, and our Toyota factory trained and ASE Certified service team will help you keep it in peak condition after you bring it home.
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303 Sykes Mountain Avenue

White River Jct, VT

05001

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Showing 3,234 reviews

December 12, 2023

“Ricky” is unprofessional, unaccommodating, and generally unpleasant. From start to finish I would have to say I was disappointed with the service Ricky and the entire service staff provided. More

by …
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than perfect. We would appreciate the opportunity to learn more about the details of your visit, so that we may better serve you in the future. With that in mind, we would like to invite you to contact our customer relations manager, Adam Miller. He can be reached directly at (802) 865-8296, Thank you again for your feedback, and we look forward to hearing from you

December 12, 2023

Hannah was easy to work with. Knowledgeable and friendly. Did not oversell. She was able to answer all of my questions or get answers to them. I am not sure if I could have go More

by bpseely52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Kilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Hannah to shop for your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 11, 2023

Not pushed and very helpful, best car purchase experience I’ve had before now. Hannah was great!!! More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Kilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

White River Toyota responded

Samantha, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Hannah to shop for your new Toyota, and that she was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 07, 2023

Justin made buying a new truck very easy, almost too easy. Tyler K. in service is awesome and always appreciate his input and excellent customer service. Lucas or (Luke?) in finance was very easy to w More

by daryl holthoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Kotrady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler K. (service)
Dec 08, 2023 -

White River Toyota responded

Daryl, Thank you for taking the time to share your feedback - We are so glad to her that you enjoyed working with Justin, Tyler and our team to shop and care for your vehicle! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

December 07, 2023

We had our best car-buying experience ever at White River Toyota. We worked with both Marty and Luke. They made it easy from start to finish. They were personable, knowledgeable and super responsive to ou More

by sjm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Mudge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Marty and Luke to shop for and bring home your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 06, 2023

Lincoln was so helpful and accommodating to my busy schedule. He was also helpful in finding a vehicle that met all of my specifications. I never felt pressured any which way, I felt like he communicat More

by sarapaton1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lincoln Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Laubach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Mudge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

White River Toyota responded

Sara, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lincoln to shop for your new Toyota, and that he was able to help find the perfect new Toyota to fit your needs, and that everything went smoothly along the way. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 05, 2023

Great customer service by sales rep. Dealership has deep volume and supply. Very knowledgable overall. More

by christiaan brakman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Mudge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

White River Toyota responded

Christiaan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Marty and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 04, 2023

Fantastic dealership, including sales, service, financing, and rentals. Sheldon was great and we’ll go back to him for as long as he’s there. More

by kenuvhawks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon Snavely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Sheldon and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 02, 2023

It was a pleasure to work with Lincoln. He is responsive, patient, and communicates clearly. He said that our vehicle would likely arrive three months after we put down a deposit, and that More

by MN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lincoln Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lincoln, and that he was able to both help you find the exact vehicle you were looking for, and ensure that your long-distance purchase experience went smoothly. While we understand that we won't see you for your new Toyota's regularly scheduled maintenance, please feel free to let Lincoln and our team know if you have any questions about your new vehicle, Safe travels!

December 02, 2023

We had an incredible experience working with Brian Moore and his team. His manager was very fair and willing to work with some of our constraints before we bought the car. Not only were they amazing to work More

by martinmapletree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

White River Toyota responded

Martin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian and our team, and that everything went smoothly throughout the process (and that they have continued to help make sure you are comfortable with your new vehicle). We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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