White River Toyota

Terrible customer service. Wait time for the scheduled service was confirmed in advance by telephone but when I arrived, intending to wait, I was told by Ms. Simond that there Wait time for the scheduled service was confirmed in advance by telephone but when I arrived, intending to wait, I was told by Ms. Simond that there was no way to tell how long it could take - according to her it could be four hours or even six hours to diagnose a faulty A/C. When I tried to explain that I had checked in advance and was told it would be a two hour appointment, she shrugged and proceeded to provide a description of the diagnostic process. Not helpful. Having the diagnostic process for an A/C unit explained does not address the disconnect between my expectations at the time of making the appointment on the phone and the vastly different scenario she is presenting when I arrive. It certainly doesn't meet my needs as a paying customer, does it or make up for the time I have taken off work? This is the second time the dealership has indicated they will do a specific evaluation and then, when I showed up, I was told "too bad, it's not happening today and you will just have to come back (first time)" or "too bad, it's gonna take anywhere from a few hours to six hours (second time)". They clearly don't want you to wait for the A/C diagnostic but then WHY tell me that's an option and give me an appointment in the far future which is for "waiting on site"? Throughout the exchange, Ms. Simonds attitude was clearly that she had the right set of facts and I could just deal with it. More

Rose was incredibly supportive, both throughout the process of buying a car but even after the car was bought as a friend. Amazing person! process of buying a car but even after the car was bought as a friend. Amazing person! More

I had a very good experience at White River Toyota. Brian Fortier was a pleasure to work with in finding the right truck for me. He is knowledgable about the vehicles available and never pressured me t Brian Fortier was a pleasure to work with in finding the right truck for me. He is knowledgable about the vehicles available and never pressured me to make a quick decision. I found the entire experience much less stressful than I had anticipated and I'm very happy with my purchase. The truck was given to me clean and shiny and Brian spent a good amount of time helping me sync my phone and get familiar with other aspects of the truck which was greatly appreciated. Over all it was a good experience. Thank you Brian! More

Great experience, felt like I was treated fairly on trade in, and Dave was awesome to work with! 10/10 would go back! in, and Dave was awesome to work with! 10/10 would go back! More

They were great. Got me good rate, Low pressure sales of the add-ons that I really appreciated. Got me good rate, Low pressure sales of the add-ons that I really appreciated. More

Working with Tyler Gillis and White River Toyota was great. I wanted a car I saw on line and he made it happen. I love my New 2025 Toyota RAV4 Hybrid Woodland Edition. This purchase was easy and stress great. I wanted a car I saw on line and he made it happen. I love my New 2025 Toyota RAV4 Hybrid Woodland Edition. This purchase was easy and stress free. I would definitely recommend Tyler to anyone looking for a new vehicle. More

Recently bought a 2024 Subaru imprezza, and absolutely love it. I had the pleasure of working with sales rep Tyler Gillis who made it a easy and exciting experience. He listened to my wants and needs, and love it. I had the pleasure of working with sales rep Tyler Gillis who made it a easy and exciting experience. He listened to my wants and needs, and helped me find the perfect cat for my budget. A++ Experience More

White River Toyota is a terrific dealership and Sheldon is a fantastic salesperson. He impressed us so much during an earlier purchase that we returned to him again and wouldn't even think of going anywher is a fantastic salesperson. He impressed us so much during an earlier purchase that we returned to him again and wouldn't even think of going anywhere else. This is our second car from the dealership and from Sheldon, and I'm sure we'll be back over the years to come. Zach was also fantastic. Great dealership, great people. More