White River Toyota
White River Jct, VT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Communication was prompt and easy. The buying and trade in process was flexible to me which is nice when you work 6-7 days a week The buying and trade in process was flexible to me which is nice when you work 6-7 days a week More
I have purchased 3 trucks and would recommend you give them a try- I have had easy straight forward dealings. I have never felt pressured when I tell them what I need - they find it. I have all 3 times them a try- I have had easy straight forward dealings. I have never felt pressured when I tell them what I need - they find it. I have all 3 times walked in cold stated my needs and had my truck in less than a week. More
I appreciate the time and energy that Brian put into helping us find a vehicle that was a perfect fit. Honestly, if I had been him, I would have run short on patience, as he worked with us for over six helping us find a vehicle that was a perfect fit. Honestly, if I had been him, I would have run short on patience, as he worked with us for over six months. He even came in on his day off to help close out our purchase. I will definitely seek out Brian when it comes time to trade again. More
Sheldon is honest, easy going, very helpful, and a pleasure to work with. I would recommend Sheldon to anyone looking to buy new or used at White River Toyota. pleasure to work with. I would recommend Sheldon to anyone looking to buy new or used at White River Toyota. More
Absolutely the best buying experience I've ever had from start to finish no xxxxxxxx or hidden fees just straight shooting with Darrin!!! Thank you!! start to finish no xxxxxxxx or hidden fees just straight shooting with Darrin!!! Thank you!! More
I was very happy with my expetience buying a car at White River Toyota. Dave Bennett was very helpful and I really like my '23 Camry! River Toyota. Dave Bennett was very helpful and I really like my '23 Camry! More
Hannah was absolutely amazing didn’t pressure me into buying what I didn’t want and when the right car came to the lot she messaged to me and asked if I was interested! Very sweet and easy to work with! buying what I didn’t want and when the right car came to the lot she messaged to me and asked if I was interested! Very sweet and easy to work with! More
Terrible customer service. Wait time for the scheduled service was confirmed in advance by telephone but when I arrived, intending to wait, I was told by Ms. Simond that there Wait time for the scheduled service was confirmed in advance by telephone but when I arrived, intending to wait, I was told by Ms. Simond that there was no way to tell how long it could take - according to her it could be four hours or even six hours to diagnose a faulty A/C. When I tried to explain that I had checked in advance and was told it would be a two hour appointment, she shrugged and proceeded to provide a description of the diagnostic process. Not helpful. Having the diagnostic process for an A/C unit explained does not address the disconnect between my expectations at the time of making the appointment on the phone and the vastly different scenario she is presenting when I arrive. It certainly doesn't meet my needs as a paying customer, does it or make up for the time I have taken off work? This is the second time the dealership has indicated they will do a specific evaluation and then, when I showed up, I was told "too bad, it's not happening today and you will just have to come back (first time)" or "too bad, it's gonna take anywhere from a few hours to six hours (second time)". They clearly don't want you to wait for the A/C diagnostic but then WHY tell me that's an option and give me an appointment in the far future which is for "waiting on site"? Throughout the exchange, Ms. Simonds attitude was clearly that she had the right set of facts and I could just deal with it. More

















